Sun Roof problems of the 2008 Mercedes Benz CLK350

The contact owns a 2008 Mercedes Benz Clk350. The contact stated that while driving at various speeds, there was an abnormal rattling noise coming from the sunroof. The contact received notification of NHTSA campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. Mercedes-benz of rockville centre 650 sunrise hwy, rockville centre, NY 11570 was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was informed that the vehicle should no longer be driven until the recall repair was performed. The failure mileage was 40,000. The VIN was not available.