general problems of the 2017 Mercedes Benz E300

The contact owns a 2017 mercedes-benz E300. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The contact stated that the failure occurred increasingly while turning. The vehicle was taken to several independent mechanics and to the dealer, but no dtc was retrieved. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 17v714000 (steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 80,000.

While getting in to start my vehicle I got a message code on my screen saying steering malfunction, increased physical effort. I contacted mercedes USA and was told they had a recall on my vehicle which is a 2017 E300 Mercedes Benz. The recall effected vehicles made from July 29,2016 - February 14-2017. My vehicle was within this range being as though it was produced in 08/16. My car only has around 20k miles, basically a new vehicle inside and out. Even though my VIN # is not showing as being part of this recall, I'm having the exact same issue and would like my VIN# to be included. Thanks kindly.

The contact owns a 2017 mercedes-benz E300. The contact stated that while at a complete stop and releasing the brake pedal, the eco mode system failed to engage, and the engine failed to restart. The contact stated that upon depressing the push to start button, the vehicle restarted. There was no warning light illuminated. The vehicle was taken to the dealer, where the battery was replaced; however, the failure progressively worsened. The contact stated that while at a complete stop with eco mode activated, the vehicle would only restart after pressing the push to start button several times. The contact used a vehicle scanner and was able to retrieve diagnostic trouble codes related to the starting current limiter. The contact referenced TSB number: 2017020021 and NHTSA campaign number: 17v114000 (electrical system, engine and engine cooling). Additionally, the contact stated that the steering wheel had seized in an incorrect position and could not be readjusted. The contact related the failure to TSB number: 2017020018. The dealer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The steering wheel height adjustment switch (up & down) stopped working. The wheel is locked in the up position making driving difficult.

The contact owns a 2017 mercedes-benz E300. The contact stated that while driving at an undisclosed, the steering wheel would lock and not steer in the left or right direction. The power steering warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed with an internal failure of the power steering rack (part number:213460480280). The vehicle was not repaired and remains at the local dealer for further repairs. The contact was advised that the parts to the the recall were not covered and the failure was related to NHTSA campaign number: 17v574000 (steering) however the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 104,000.

The contact owns a 2017 mercedes-benz E300. The contact stated while driving at approximately 55 mph, the "steering malfunction" warning light illuminated, and the contact stated that the steering wheel was nearly impossible to turn left or right. The contact was able to pull off the roadway. The contact turned off and restarted the vehicle and the power steering assist failed to regain functionality. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA campaign number: 17v714000 (steering). The contact called a local dealer and was advised that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 84,000.

The contact owns a 2017 mercedes-benz E300. The contact stated that while attempting to park the vehicle, the power steering assist failed with the "steering malfunction, increased physical effort" and "active brake assist" warning messages appeared on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where an attempt was made to repair the power steering failure; however, the repair was unsuccessful. The mechanic then informed the contact of NHTSA campaign number: 17v574000 (steering) which he linked to the failure. The dealer was notified and informed her that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 59,000.

I’m having issues with my control module not going forward or backwards at times and there was a recall on models of this vehicle for that exact reason NHTSA 17v078000 issued: Feb 2, 17. Dealership is telling me it’s not open. I’m scared for my safety when my car doesn’t shift in the correct gear. This started in 2021 or 2022 and I’m not getting resolution. When getting my bumper repaired I noticed that this was on the recall list a few years ago. I’ll submit the papers I received form park place.

The contact owns a 2017 mercedes-benz E300. The contact stated that while driving approximately 60-65 mph, the steering wheel lost power steering function. The warning message “steering malfunction” was illuminated. The vehicle was able to continue to drive by forcefully steering the steering wheel. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving and was increasingly intense while making turns. The vehicle was taken back to the dealer where it was diagnosed that there was oil on the engine harness and the oil had been going to the electric steering rack. The dealer informed the contact that the engine wiring harness needed to be replaced. The contact referenced NHTSA campaign number: 17v714000 (steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.

I was driving down the road and my power steering went out. I got a message stating "steering malfunction increased physical effort see owner's manual". The vehicle has 16,xxx miles on it.

2017 Mercedes Benz E300. Consumer writes in regards to loss of steering while traveling at high speeds. The consumer stated the dealer could not duplicate the failure. The manufacturer was notified, but did not offer any assistance.