Three problems related to air bag have been reported for the 1997 Mercedes Benz E320. The most recently reported issues are listed below.
Tl - the contact owns a 1997 Mercedes Benz E320. The contact stated that while driving 60 mph, the air bags deployed inadvertently emitting a yellow substance as the vehicle started to shake violently. Shortly after, the shift lever exploded and smoke started to emit from the console. The contact mentioned that after inspecting the vehicle, she noticed that the cam shaft had fractured without any warnings which caused her to lose control of the vehicle. A police report was not filed and the contact needed medical attention due to the substance from the air bag. The vehicle was towed to a salvage yard and deemed destroyed. The manufacturer was made aware of the failure. The failure mileage was 150,000. Pm.
On November 19th, 2014, while stopped on habana at mlk, jr. Blvd. In tampa, florida, without any warning whatsoever, a very loud "explosion" occurred inside my car and there was instant pressure on my chest. From the noise and the pressure, I thought I'd been shot, but then realized neither I nor the car was struck by anything! I looked at the drivers on either side of me (nobody behind me) to see if they had heard or seen anything, but nobody was looking my way, so it was obvious they had not heard or smelled anything (burning odor" emanating from somewhere in the car). I felt pain in my chest & back/shoulder, and was shaking, but since I was on my way to the doctor anyway, I proceeded to her office for my appointment. Immediately after, I went to the mercedes dealership (no seat belt), where I left the vehicle to be repaired. They acted as though this kind of thing happens every day - nobody even asked if I was ok; nor did anyone discuss the obvious "malfunction" that had just occurred. I was later advised this happened because the "computer" thought I was about to crash! now, the car needs a new seat belt assembly and an srs control unit/total price ~$3,000! I told my service guy (dr) that they need to pay for these repairs, that this was obviously a malfunction/defect in the car. I was told this is not the dealership's concern, that I need to contact Mercedes Benz, which I did. I am writing this on December 6th, 17 days after leaving my car at the dealership. I am shocked by the lack of customer service from mbusa - the customer service girl at mb would not even give me her supervisor's full name or contact info. ! *****note: there was a recall for this exact issue on my exact model, which neither the dealer nor mbusa has mentioned yet!!***** unfortunately, I am forced to retain counsel.
Upon making a right turn vehicle lost brake power. When this occurred consumer swerved to avoid hitting pedestrians, and crashed into a garage. Upon impact, bags failed to deploy.
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| Air Bag Not Deploy problems |