general problems of the 2004 Mercedes Benz E320

To whom it may concern, I took my 2004 mercedes-benz into the stevens creek location located in san jose, CA 95129 to have the sliding roof bonding recall fixed on December 24, 2024. I have attached the repair invoice to this complaint. It has now been almost two full months and I am still being blocked from updating my vehicle registration because my vehicle needs to complete an official brake and light adjustment certification. However, the recall VIN lookup page (https://vinrcl. Safercar. Gov/VIN/) has been showing my recall as incomplete for almost two full months now. The mechanic that performs the brake and light inspection says the vehicle will fail the test until the recall VIN lookup page displays a 0 for my vehicle. Once again, this issue is preventing me from updating my vehicle registration until the recall VIN lookup page shows the successful completion of the vehicle recall performed on December 24, 2024 at mercedes-benz of stevens creek. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The sunroof has a recall due to the fact that it has a bad seal, which could fly off due to this issue. I know the seal is bad because the whole roof leaked a few years ago and fried all the electronic; e. G. Lights, sunroof controls, trunk light controls, side door controls. I went to the dealership and they said they would not fix it because they could not open the sunroof to see the manufacturer date on it.

My car seat belts not fastened and car door warning devices stop working. I took it to the mercedes service department and told and showed them the safety system was not warning me when my door was not properly closed or when I removed the seat belt while driving. They told me that they needed to replace my instrument cluster in order to fix the issue. They charged me almost $2300. 00 to change the panel. When I went to pick the vehicle up. And I drove off and took my seat belt off to see if the repair was done and no warning light came on. I than while driving through a parking lot open my door and no warning happened. Now the dealership is telling me that their is nothing they can do to address this dangerous safety issue and that I have no recourse to get what I paid for. Because Mercedes Benz corp will not allow them to code the new instrument cluster. I was driving one day and did not realize the door was ajar until I hit a bump and heard the rattling. I have spoken with other Mercedes Benz owners of my model and found they've had this problem, but it is just too expensive to repair. I have been dealing with this now since December of 2021 and now no one from the dealership is returning any calls or offered a answer to this issue. I have spoken with the service director last on February 7 2022. And he has not reached out to me since.

The trunk will not open. It is supposed to open by pressing the button on the key fob or taking the thin key out of the key fob and manually open the truck with the keyed lock. Neither method works. There is absolutely no way to open the trunk otherwise (I. E. Inside button or lever). When the key fob button and the thin key do not work there is absolutely no way to open the truck. There is no way to access the lock from the trunk lid rear and there is no way to access the trunk from behind the back seat cushions. It is a very bad situation and dangerous.

The rear passenger side inside door handle will not open the door. This is an unacceptable safety hazard.

The error light stating brake failure pull off road came on the pedal was very soft and went to the floor I was on a busy street at the time and almost hit a individual ! I was fortunately able to stop the vehicle! I have read since on line that the sbc unit had a recall but we were not privy to this information and now see that it was only for ten years . Why would the NHTSA put a year end on such a unit that could be something that could cause an accident and possible taking of lives?.

There is a very strong gas order in and around my vehicle when I fill the gas tank. I have avoided filling my tank more then 3/4 full due to this order. This cannot be safe. I have never experienced anything like this with any other vehicle I have ever owned.

Replaced the headlight bulbs on my car. The insulation on the 2 wires to the bulb crumbled on both the left and right when I touched the wires. Wiring is defective. This is a safety issue since the wires could touch causing the fuse to blow and cause the headlights to go out while driving at night.