Table 1 shows one common equipment related problems of the 2006 Mercedes Benz E320.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
In January 2018, my car had developed sbc malfunction issues and I took it to the and they quoted me $ 2,700+/- to fix the issue. I then called mb USA and they told me that the sbc unit warranty was extended for 10yrs and that I had just crossed that limit. I then reached out to a private mechanic who agreed to replace the unit for $865 (please see the attached receipt). I was able to purchase the sbc unit from mb of clear lake for $1,045. 70 . Thus, I was able to get the car repair and save my self about $1,000 as mb was not covering its repair. On September 2018 I received a letter from mb USA, indicating that the cost of the repair is reimbursable. I reached out to the dealer and provided all the documents that they requested. However, I was told the repair can be reimbursed only if it was done by an authorized dealer. I believe this is not a fairway to resolve the issue when all the relevant documents are available for a legitimate reimbursable. Mb I believe is not acting in good faith and I need your assistance in recovering my due refund for a faulty sbc unit. I have sent a letter to mb USA and they reached out to me with the answer, "not unless repair done by an authorized dealer" thank you.