Transmission Failure problems of the 2007 Mercedes Benz E320

The contact owns a 2007 Mercedes Benz E320. The contact stated that while shifting gears, the gear shifter jerked and could not be shifted into reverse. The contact turned the engine off and was able to shift the gear into reverse. The vehicle was towed to the dealer where a diagnostic was performed, which located the failure at the transmission. The transmission failed due to defective material. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 75,000. Updated 4/2/12 updated 05/07/12.