Windshield Wiper/washer Switch Problems of Mercedes Benz E320

The contact owns a 2004 Mercedes Benz E320. While driving approximately 50 mph in severe rainy conditions, the windshield wipers failed to operate upon engaging. The contact was able to continue driving with extremely poor visibility. When the destination was reached, the contact realized the windshield wiper switch was faulty and he removed it from the vehicle. The authorized dealer was notified of the defect. The vehicle had not been repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 85,000.

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Electrical problems out of service 18 days, srs/airbag failures out of service 18 days, ac/defrost blower motor failures out of service 12 days, brakes out of service 9 days, transmission (idle surge/up shifting/stalling) out of service 10 days, front end/tires out of service 10 days. During the lemon law final repair attempt, the dealer wrote on work order that they had installed new brakes because they found "after market brakes" on car. The only place the car has ever been serviced was the dealership where we purchased it. We asked the service advisor and assistant service manager (first they said the brakes were thrown out and then they said the parts were shipped to mb) and wrote two certified letters to Mercedes Benz for the removed parts so we could track the serial numbers. We were ignored. The regional representative who initiated the "brake replacement" was conveniently "promoted out of the area" just before the lemon law hearing so he could not be questioned. We had been complaining about the brakes, especially the stopping distance, from the beginning and they kept saying no problem found. The dealer would not document it on the work orders.

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