Sun/moon Roof Assembly problems of the 2006 Mercedes Benz E350

The contact owns a 2006 mercedes-benz E350. The contact stated that while driving 70 mph, the sun roof detached without warning. The vehicle was driven to new country motor cars (1 weston st, hartford, CT 06120) where the sun roof was inspected. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19v918000 (visibility) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

The contact owns a 2006 mercedes-benz E350. The contact received notification of NHTSA campaign number: 19v918000 (visibility) however, the part to do the recall repair was not yet available. The contact called an unknown mercedes-benz dealer located in little rock arkansas and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when parts would be available. The contact had not experienced a failure. Parts distribution disconnect.