Table 1 shows one common wheel related problems of the 2011 Mercedes Benz E350.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
Broken rear sub frame.
I own the car for about three years. So far I had to replace 7 tires, mercedes is saying that the problem are the roads in michigan. These tires are low profile tires, I do not fill safe to drive the car. My understanding is that many owners have the same problem. I guess I was lucky to buy tire and wheee insurance. I am 66 years old and had many cars but I have not have these kinde of tire problems.
Tl- the contact owns a 2011 Mercedes Benz E350. The contact stated that while driving approximately 65 mph the rear passenger side tire experienced a blow out. The vehicle was taken to the dealer who diagnosed that the failure was caused by a crack flange in the wheel. The wheel was replaced and the failure was remedied. The vehicle was taken to a second dealer who examined the wheels and discovered that the front passenger side and rear driver side wheels were also cracked and needed to be replaced. The wheels were replace but while driving approximately 5 mph the front passenger side tire experienced a blow out. The vehicle was taken back to the dealer who diagnosed that the replacement wheel had cracked causing the tire to fail. The manufacturer was notified of the failure. The VIN number was not available. The failure mileage was 45,000. Jft.
Subject: forwarded from fmcsa regarding consumers complaint about Mercedes Benz tires. 2011 Mercedes Benz E350. The consumer stated he purchased the sport package vehicle, two years ago. He had chrome put on the wheels; the alloy wheels were original. Just chromed on the exterior. When the weather changed, the tires deflated and the vehicle was taken to the dealer, to have the tires filled with nitrogen. Several months later, the consumer ran over a pot hole and two wheels and two tires had to be replaced. In June 2012, his wife ran over a pot hole and the wheel had to be replaced and the tire re-mounted, while driving home, the re-mounted tire went flat, and the spare tire had to be placed on the vehicle. When the consumer's wife went to the dealer, they informed her she would have to purchase a new tire. On October 19, 2012, the consumer's wife went over a speed bump and the wheels and tires were crushed. The vehicle was towed to the dealer. The consumer's wife did a search on problems with wheels and tires and found multiple stories from other Mercedes Benz owners. The dealership replaced all the low profile tires as well as the wheels, which were more substantial.
This vehicle from mercedes-benz, in particular 2011 E350 4matic with 18in wheels does not meet certain standards of quality and durability and poses a serious safety concern. My vehicle has all 4 wheels dented and cracked from roads with normal to minor road surface abnormalities. The wheels on this car is not safe and does not meet the quality standards expected, they cannot support the weight of the car under normal driving conditions. These wheels easily dent and crack and can lead to a driver losing control of there vehicle. I have so far experienced 3 flats over the course of 1. 5 years that could have resulted in an accident. The dealer repaired dented wheels and soon after, the wheels were damaged again. The steering continues to vibrate at highway speeds and pulls slightly to one side because of the severity of the damaged wheels. There are many others customer with this vehicle that have similar complaints about the wheel quality and even the dealer is aware that this is an issue but states its a manufacturer defect and nothing they can do. As of now I have been to the dealer 3 times to inspect the wheels and repair the damages which they are not covering. I drive another vehicle, 2011 Infiniti m, which has larger 20in wheels and it's been driven through the same roads with not one issue at all with the wheels. After driven the car for about 2 years, the Infiniti still drives with no vibrations and wheels that are in excellent condition. If the wheels from mercedes-benz cannot handle the weight and oem tire that comes from the factory, then there is a problem with the quality and reliability of the vehicle.
The contact owns a 2011 Mercedes Benz E350. The contact stated that the front passenger driver's side rim became bent, creating a sharp edge which sliced into the tires. The rims were not replaced. The manufacturer was made aware of the failure. The failure mileage was 7,500 and the current mileage was 10,100.