Adaptive Equipment problems of the 2011 Mercedes Benz E350

Two problems related to adaptive equipment have been reported for the 2011 Mercedes Benz E350. The most recently reported issues are listed below.

1 Adaptive Equipment problem

Failure Date: 01/16/2015

Adblue heater/senor for the emission control on the 2011 mercedes-benz E350 bluetec fail after 80,000 miles the problem with the system is that it starts a count down which is displayed on the dash to how many starts are left before the car completely shuts down and will not start because of a heater/senor. So here I am held captive by the number of starts I have left to get the car to a dealership to correct the problem. My problem with this is a $50,000. 00 plus car shouldn't be shutting down for a emission control system.

2 Adaptive Equipment problem

Failure Date: 09/14/2013

I was driving down the road on layton Ave and 43rd street, and out of nowhere the headrests of the vehicle exploded, pushing my neck forward. Granted I went over a hole not that big, but the explosion was so drastic that it pushed my seat forward and my neck is now sore and tender from the impact. I am really scare now that this can happen anywhere. I called Mercedes Benz dealership and they said that they want me to bring the car so the can reset the system. I dont like that idea, because I got this car brand new and now the value really change. I dont feel safe in it anymore. I dont think mercedes is willing to take the car back either. Should I follow a lawsuit? I have 5 months left on this lease but anything can happen with this car now since alreade showed some malfunction. Headrests are supposed to popped out only if you are rear ended.


Other Equipment related problems of the 2011 Mercedes Benz E350

Equipment problems
12
Adaptive Equipment problems
2


E350 Service Bulletins
E350 Safety Recalls
E350 Defect Investigations