Car Will Not Start problems of the 2012 Mercedes Benz E350

The contact owns a 2012 mercedes-benz E350. The contact stated that the vehicle failed to start and the air bag warning indicator was illuminated. The vehicle was taken to an independent mechanic where it was determined that the battery needed to be replaced. The vehicle was taken to mercedes-benz of san jose (3000 e capitol expressway, san jose, CA 95148, (408) 214-3009) where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.

I attempted to start the car and it would not crank. I called mercedes service and they sent service to jumpstart the car. The car finally started. As I began to drive, a warning light stating "power steering malfunction - check owners manual" came on. With considerable difficult, I avoided the curb in the parking lot and managed to get the car to a parking space. The "power steering malfunction" indicator would not come off even after turning the car off and on again. The car became undrivable.