Side/window Head Cushion problems of the 2012 Mercedes Benz E350

One problem related to side/window head cushion has been reported for the 2012 Mercedes Benz E350. The most recently reported issues are listed below.

1 Side/window Head Cushion problem

Failure Date: 10/25/2021

Stopped at a stop sign and the passenger side seat headrest deployed. Luckily no one was sitting in the seat at the time. This car has the neck pro active front head restraints. The plastic that holds the headrest in place fails after time. There is a class action lawsuit against mercedes and the manufacturer of the plastic piece gammer I believe. This failure has caused injuries to people that have been sitting in the seat at the time of deployment for no reason. This is a safety hazard as if it goes off while driving can cause you to loose control of the car and injure anyone in the car as well as other people if you were to get in an accident with another vehicle. This should be a recall.


Other Air Bag related problems of the 2012 Mercedes Benz E350



E350 Service Bulletins
E350 Safety Recalls
E350 Defect Investigations