general problems of the 2013 Mercedes Benz E350 - part 1

39 problems related to air bag have been reported for the 2013 Mercedes Benz E350. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Mercedes Benz E350 based on all problems reported for the 2013 E350.

1 Air Bag problem

Failure Date: 09/10/2024

The contact owns a 2013 mercedes-benz E350. The contact received notification of NHTSA campaign number: 17v017000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the recall notification stated mobile repair service was available however, the contact was declined the mobile repair service. The contact stated that she had been attempting to have the recall repair completed for almost a year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2 Air Bag problem

Failure Date: 06/20/2024

Contacted mercedes because dealer said it was a common problem. Airbag light was on. I was told that airbags could unsafely deploy as driving the vehicle and the issue was connected to the steering column. After looking online, I found that there are several drivers that could be in unsafe conditions while driving the car who reported the same thing. I contacted mercedes to advise and mercedes was dismissive. My concern is for innocent people that could be in danger because of mercedes defects or possible negligence in addressing the safety issue that could lead to the loss of life.

3 Air Bag problem

Failure Date: 03/19/2021

Takata recall. The contact owns a 2013 mercedes-benz E350. The contact received notification of NHTSA campaign number: 19v010000 (air bags) however the part to do the recall repair was not yet available. The contact informed mercedes-benz of louisville (2520 terra crossing blvd, louisville, ky 40245) and the manufacturer of the recall notification and was informed that the VIN was pending though the parts were available, but the recall repair could not be performed until the pending status was released on the VIN. The contact had not experienced a failure. VIN tool confirms parts not available.

4 Air Bag problem

Failure Date: 11/04/2020

Takata recall. The contact owns a 2013 mercedes-benz E350. The contact received notification of NHTSA campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

5 Air Bag problem

Failure Date: 01/10/2020

Tl-takata recall. The contact owns a 2013 mercedes-benz E350c. The contact received notification of NHTSA recall number: 17v017 (air bag) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Ck.

6 Air Bag problem

Failure Date: 09/01/2019

Takata recall. The contact owns a 2013 mercedes-benz E350. The contact received notification of NHTSA campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. Viti mercedes-benz (975 fish rd, tiverton, ri 02878, (401) 352-6555) was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

7 Air Bag problem

Failure Date: 07/15/2019

Takata recall" the recall on my air bag has been going on since Jan 2019 and the part still isn't in. It says if the airbags deploy, metal fragments can fly out and kill the person, this is serious business and should be taken care of ASAP! it didn't happen yet but I want a push to get this recall completed before someone gets hurt.

8 Air Bag problem

Failure Date: 04/28/2019

Takata recall. Received notice on 2/18/19, and mercedes informs me that replacement air bag will not be available until may 2020. Given that the air bag failure may result in serious injury or death, mercedes should replace it ASAP, or disconnect the power to the air bag.

9 Air Bag problem

Failure Date: 04/25/2019

Accident in which vehicle will be totaled. No air bags deployed. Hit a pole on center divider. Mercedes roadside was on scene in minutes and towed my car. They said the system alerted them to the crash.

10 Air Bag problem

Failure Date: 03/01/2019

2013 Mercedes Benz e. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

11 Air Bag problem

Failure Date: 02/20/2019

Tl takata recall. The contact owns a 2013 mercedes-benz E350a. The contact received notification of NHTSA campaign number: 19v010000 (air bags). The contact stated that mercedes-benz of fort wayne (located at7227 w jefferson blvd #6279, fort wayne, in 46804, (260) 488-7529) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect. Dp.

12 Air Bag problem

Failure Date: 02/17/2019

Takata recall. The contact owns a 2013 mercedes-benz E350. The contact received notification of NHTSA campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer mercedes-benz of north olmsted (28450 lorain rd, north olmsted, OH 44070) was contacted and confirmed that parts were not yet available. The manufacturer was contacted several times and was unable to confirm when parts would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

13 Air Bag problem

Failure Date: 02/01/2019

2013 Mercedes Benz E350. Consumer writes in regards to takata airbag safety recall. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

14 Air Bag problem

Failure Date: 01/08/2019

Open recall without a remedy. This is a daily safety hazard as I am forced to operate my vehicle without a remedy. Being my car is a coupe provides another inconvenience. Even if I place passangervinto back seat, the recall states that any occupant could experience death or serious injury if the air bag deploys. I am uncomfortable driving my vehicle with no solution. This is unacceptable.

15 Air Bag problem

Failure Date: 01/01/2019

Mercedes is taking way too long to fix the airbag trecall.

16 Air Bag problem

Failure Date: 12/30/2018

Takata recall already 2019 when will we replace.

17 Air Bag problem

Failure Date: 07/02/2018

Tl- takata recall- the contact owns a 2013 mercedes-benz E350c4. The contact received notification of NHTSA campaign number:18v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mercedes-benz of catonsville 6631 baltimore national pike, catonsville, MD 21228 (410) 788-7744 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Dr.

18 Air Bag problem

Failure Date: 06/22/2018

The recall started injanuary of 2016. We are now midway through 2018. I would like to purchase a new car but because of the recall I've been told the dealer can't resell the car. They can only take it to auction. Now my trade in value is less. I've called mercedes and was told they have no idea when the airbag will be in.

19 Air Bag problem

Failure Date: 02/15/2018

Tl-the contact owns a 2013 Mercedes Benz e-350. The contact received a recall notification for NHTSA campaign number: 18v043000 ( air bags ) and stated that the manufacturer had failed to repair the vehicle with a reasonable amount of time. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed that parts were not available to perform the recall repair. VIN tool confirmed parts were not available. The contact had not experienced a failure. Bp.

20 Air Bag problem

Failure Date: 02/15/2018

Tl- takata recall the contact owns a 2013 mercedes-benz E350a. The contact received notification of NHTSA campaign number: 18v043000 (air bags) . The contact stated she contact mercedes-benz of palm beach 4000 okeechobee blvd, west palm beach, FL 33409 (561) 609-0902) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and mention to contact a Mercedes Benz dealership for the repairs. The contact had not experienced a failure. Parts distribution disconnect. Ab.

21 Air Bag problem

Failure Date: 02/01/2018

Tl takata recall. The contact owns a 2013 mercedes-benz E350. The contact stated that the recall notice for NHTSA campaign number: 18v043000 (air bags) was received in February of 2018. After contacting the dealer (star motor, 7000 katy rd, houston, TX), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

22 Air Bag problem

Failure Date: 02/01/2018

Takata recall- my recall for an important airbag safety has been recalled last Feb 2018. It's now Feb 2019, 1 year later and there is no remedy. Im very concerned about the safety of driving my car with a defective airbag. I pay for the quality of a benz car, so to still have my airbag recall pending is very dis-heartening.

23 Air Bag problem

Failure Date: 02/01/2018

Takata recall. Received a recall letter from mb in February 2018 regarding this "safety recall". As of today no action has been taken and they are reporting a remedy is not available. How dangerous is this?.

24 Air Bag problem

Failure Date: 02/01/2018

Takata recall - manufacturer has stonewalled and slow walked a resolution to replacement of the potentially deadly and dangerous takata airbags. Consequently, I do not allow my wife and family to drive this car fearful of the implications of airbag deployment. The car basically sits in my garage and has low miles. Mercedes communicated a solution in February 2018 via the attached correspondence but has failed to remedy the issue. I'm stuck with this car since its trade-in value is negatively affected until the airbag is replaced.

25 Air Bag problem

Failure Date: 01/18/2018

Tl takata recall. The contact owns a 2013 mercedes-benz E350. The contact received a recall notification for NHTSA campaign number: 19v010000 (air bags). The contact called prime motor cars at 207-510-2250 (located at 137 us route 1, scarborough, me 04074) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

26 Air Bag problem

Failure Date: 01/17/2018

Tl- the contact owns a 2013 Mercedes Benz 350 a. The contact received notification of NHTSA campaign number: 18v043000 (air bags). However, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fletcher jones motor cars 3300 jamboree road newport beach California 92660 (855) 980-2099 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. (VIN tool confirms parts not available). Jw.

27 Air Bag problem

Failure Date: 01/10/2018

Tl the contact owns a 2013 mercedes-benz E350. The contact received notification of NHTSA campaign number: 18v043000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (motor werks, 1000 w golf rd, hoffman estates, IL 60169) and was informed that the parts were on backorder. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

28 Air Bag problem

Failure Date: 01/10/2018

Tl takata recall. The contact owns a 2013 mercedes-benz E350a. The contact received a recall notification for NHTSA campaign number: 18v043000 (air bags). The contact stated that the recall date was changed by the manufacturer from January 10, 2016 to January 10, 2018 after she called about the recall. The contact called two dealers, including mercedes-benz of houston north at 281-305-8970 (located at 17510 I-45 north freeway, houston, TX 77090) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

29 Air Bag problem

Failure Date: 01/10/2018

Tl-takata recall. The contact owns a 2013 mercedes-benz E350a. The contact received NHTSA campaign number 18v043000 air bags. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of mobile 3060 dauphin st, mobile, al 36606 (877) 573-3957 who stated that the remedy parts were not available. The vehicle was not diagnosed or repaired. The contact did not experience a failure. The manufacturer was not contacted. VIN tool confirms parts not available. Ap.

30 Air Bag problem

Failure Date: 01/05/2018

Takata recall mercedes not repairing, dealer has no parts and won't disable air bag.

31 Air Bag problem

Failure Date: 01/06/2017

I've been told for over 2 years now that mercedes was going to replace these takata airbags. It was supposed to be done no later than may 2020. Still nothing nor any follow up from mercedes.

32 Air Bag problem

Failure Date: 09/01/2016

Tl-the contact owns a 2013 Mercedes Benz E350. The contact stated that NHTSA campaign number 18v043000 had exceeded a reasonable time for repair. The contact became ware of the recall in two thousand sixteen. The contact had spoken to filds motorcars Mercedes Benz dealer 4141 north florida avenue lekeland FL, 33805 phone (863)797-7618 the dealer advised that the part was not available for repair. The manufacturer was contacted. The vehicle did not experience the failure. VIN tool confirms part not available. Li.

33 Air Bag problem

Failure Date: 06/01/2016

Tl takata recall. The contact owns a 2013 mercedes-benz E350. The contact received a recall notice for NHTSA campaign number: 18v043000 (air bags). Mercedes-benz of calabasas (24181 calabasas rd, calabasas, CA) and the manufacturer stated that the parts needed for the repair were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

34 Air Bag problem

Failure Date: 02/22/2016

Tl takata recall. The contact owns a 2013 mercedes-benz E350. The contact received a recall notification for NHTSA campaign number: 18v043000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-benz of calabasas (24181 calabasas rd, calabasas, CA 91302) confirmed that parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

35 Air Bag problem

Failure Date: 02/11/2016

Tl takata recall. The contact owns a 2013 mercedes-benz E350c. The contact received notification of NHTSA campaign number 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of wilsonville at (503) 454-5000 (25035 sw parkway Ave, wilsonville, or 97070) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.


Other Air Bag related problems of the 2013 Mercedes Benz E350


E350 Service Bulletins
E350 Safety Recalls
E350 Defect Investigations