Steering Column problems of the 2013 Mercedes Benz E350

Three problems related to steering column have been reported for the 2013 Mercedes Benz E350. The most recently reported issues are listed below.

1 Steering Column problem

Failure Date: 11/08/2019

The electric steering column adjustment to move steering wheel up and/or down (tilt feature) has becomes inoperable (the telescopic adjustment feature still works). This makes proper steering wheel and air bag location impossible. It was first noticed upon starting the car at work that the steering wheel remained in the up position (entry/exit). This apparently is a known and common problem that impacts multiple models and model years. My friend's 2013 c250 also had this problem, but was repaired under a recall / TSB. The broken part is inexpensive, but the labor requires removal of the lower driver's dash components, which can be costly.

2 Steering Column problem

Failure Date: 06/07/2017

The electric steering column adjustment to move steering wheel up and/or down has become inoperable. However the in & out adjustment still works. This makes proper steering wheel and air bag location impossible. It was noticed while driving that the steering wheel was not in the proper/comfortable position. I have gone online and this apparently is a known and common problem in Mercedes Benz automobiles. Safe adjustment is impossible. Vehicle stationary.

3 Steering Column problem

Failure Date: 12/14/2015

The electric steering column adjustment to move steering wheel up and/or down becomes inoperable. However the in & out adjustment still works. This makes proper steering wheel and air bag location impossible. It was noticed while driving that the steering wheel was not in the proper/comfortable position. I have gone online and this apparently is a known and common problem. A plastic part called the coupling collar, part #a203 462 06 78 breaks and renders the up and down adjustment impossible. From what I have read this covers multiple models and model years.


Other Steering related problems of the 2013 Mercedes Benz E350

Steering problems
4
Steering Column problems
3


E350 Service Bulletins
E350 Safety Recalls
E350 Defect Investigations