general problems of the 2013 Mercedes Benz E350

The contact owns a 2013 mercedes-benz E350. The contact stated that after taking the vehicle through a car wash, water started leaking into the vehicle from around the sunroof frame. The vehicle was not taken to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA campaign number: 24v874000 (visibility); however, neither the VIN nor the model year was included. The manufacturer was not informed of the failure. The failure mileage was approximately 91,000.

The contact owns a 2013 mercedes-benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. Upon further research, the contact related the failure to NHTSA campaign numbers: 19v918000 (visibility) and 21v197000 (structure); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.