Body problems of the 2016 Mercedes Benz E350

The rear subframe is defective and subject to premature corrosion and failure of parts that connect to the rear suspension. Due to the fracturing of the joints connecting to the suspension, my car was at risk of going out of control when needing to brake at higher speeds. The way the suspension component broke also risked damage to the gas tank if the car was driven over a large bump or pot hole. The problem was diagnosed by an independent repair service. The corrosion is not visible to an owner. It does not impact any body panels - only structural parts visible when the vehicle is on a lift. Mercedes benz has provided an extended warranty for unlimited miles and 20 years to any owner of this model for a range of years and models. This was communicated to Mercedes Benz dealerships on March 10, 2023. However, since the vehicle is not subject to recall, I do not know how this was communicated to an owner. I did not receive anything alerting me to the problem. Mercedes benz has my phone number on file.

Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. Mbusa is offering to replace sub frame part # 212 350 38 05. However dealership advised mbusa is not offering to replace corroded brake lines or brake fluid exchange, and would need to come out of pocket. Mbusa failed to notify me of safety defect. Vehicle was purchased from mb of arlington, va in 4/2019 however dealership sold vehicle that is dangerous to drive. The vehicle also has additional safety defects such as a passenger tail light that does not work, and a license plate light not functioning. Dealership wants an additional $1500 to replace these (2) lights. Vehicle has low mileage at 60,000 and was purchased with 35,000 under mb cpo program. I am very disappointed in Mercedes Benz and have never had so many quality and safety issues with any of my prior e-classes before. I contacted mbusa and opened up a executive care escalations case [xxx}. There was no warning lights of the impending safety feature. The level of rust on the sub frame is horrifying, and this vehicle should never have been sold to me under mb cpo. In addition, the vehicle engine is leaking oil in multiple places and could catch fire in any moment. I have never seen so many issues on a vehicle with low mileage, especially with a mercedes. Dealer is refusing to assist with cost, and wants 2k+ to replace engine gaskets. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Started developing (April 2021) a rattle in car's roof along with occasional metal popping sound coming from rear of car. Continued to get worse. Then rattle stopped for a while and so did the metal popping sound. Now ( August, 2021)it sounds like there is a bolt loose in the sunroof area and the metal popping sound is really loud and I think coming from roof. Most of the time when car body twist, like going up a slight incline at an angle when entering a parking lot this incredible loud popping sound resonates throughout the entire car body. Played around on mercedes website and it appears that mercedes has problems with sunroof bolts coming loose. This is a safety defect -- if sunroof comes lose at 70 mph it is going to fly off and hurt or kill someone. Also strength of roof is compromised and if have accident where roof protection is needed it will probably fail.

Panoramic roof making noise. Upon dealer troubleshooting was informed panoramic roof weld or hardware is affected. Car only has 35000 miles and car was about week past the 5 year manufacture warranty. I was informed dealer would have to replace the panoramic sunroof and cost will be around $8500. 00 issue is noticed when car is driven and noise gets louder and frequent with high temp outside.