Windshield problems of the 2016 Mercedes Benz E350

The contact owns a 2016 mercedes-benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound coming through the windshield while driving. The vehicle was taken to dunaway glass repair company, where the windshield was being replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to the NHTSA hotline for the VIN to be added to a recall for potential reimbursement. The failure mileage was approximately 140,000.

We have been getting water in the front passenger compartment below the door area, after rain. We took it to our mechanic, who determined that the windshield integrity has been compromised along the top area in front of the passenger dash. Apparently the seal has separated, allowing water to enter the vehicle. Our mechanic stated that the safety of the vehicle has been compromised and the windshield needs to be removed and re-glued. We are currently waiting for an appointment with a glass specialist to have this repaired, as there does not seem to be a recall listed. Several months ago we had the drain(s) cleared and thought this would solve the problem, but it did not.

The contact owns a 2016 mercedes-benz E350. The contact stated that she noticed that water had leaked on the front driver’s side windshield. The contact then stated that a few months later, she noticed that the front passenger side windshield had a steady leak. The undisclosed dealer was notified of the failure and the contact was quoted a fee but no further assistance. The vehicle was then taken to the collision center where it was diagnosed that the windshield bonding had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and the contact was informed to contact the dealer and advised to contact the NHTSA hotline. The failure mileage was approximately 39,000.