Equipment Related Problems of the 2017 Mercedes Benz E350

Table 1 shows one common equipment related problems of the 2017 Mercedes Benz E350.

Table 1. Equipment related problems of Mercedes Benz E350

Problem Category Number of Problems
Equipment problems
3

Equipment problem #1

At around 2. 15 pm cst, I was driving my mercedes westbound on I-694 towards minneapolis at roughly 70 mph when suddenly my e300 stalled and by the time I could figure what was wrong, I lost all power in the steering wheel. The mercedes brake assist triggered a hard brake and my car stopped in the middle lane on the freeway. The car behind me nearly missed me and at this point every light in the dashboard lit up (I have attached the picture below). I tried hitting on the ignition multiple times but got no response. At this point, I decided not to sit in the car since it was too dangerous with fast oncoming traffic and it was only going to be a matter of time that someone would rear end me. I stepped out of my car and while multiple cars were approaching me at high speed from both left and right lanes I found a very small window of time (2-3 seconds) to sprint from the middle lane of I-694 to the shoulder. My worry was still far from over as my car was still sitting in middle of the interstate and now I was concerned about the safety of other folks who were traveling in my direction. I saw 12 to 15 cars almost rear end my car. While this was happening, I realized my phone was dead and I was unable to call 911. I continually waved at the oncoming traffic to alert them of my car and requested them to call 911. About 7 to 9 minutes later, the state highway patrol showed up and blocked traffic to assist me with moving my car to the shoulder. These 7 to 9 minutes were the most traumatic I have ever seen in my life. I felt helpless, anxious, and extremely stressed out.

Equipment problem #2

On Sunday 9/13 driving at 55 mph on the highway I heard what sounded like a gunshot and then glass just fell on me from everywhere causing me to swerve all over the road and I thought it had to be something I fell off the 18 wheeler tractor trailer near me and I chased him down and he almost ran me off the road and killed me we got into an altercation only to find out is a defect from mercedes. If someone could please call me [xxx]or email me at [xxx]. Thank you information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Equipment problem #3

Car shimmering above 5/60 mph. After many visits I was charged $839. 39 to replace the rotors. Contacted mb customer service and they said there was nothing they could do for me but to document my issue. Mb factory would need to issue a recall. I explained that there a a lot of other customers around the world on a mb forum and they sait they would need to report the issue as well problem persist and I was told it was the tires I purchased from costco. Returned the tires to costco and purchased 4 new tires on 12/30/19 and issue still persist.


Equipment related problems in other Mercedes Benz E350 model year vehicles:



E350 Service Bulletins
E350 Safety Recalls
E350 Defect Investigations