Four problems related to other fuel system pump have been reported for the 2003 Mercedes Benz E500. The most recently reported issues are listed below.
My vehicle started puttering and finally shut off. I had it towed to the nearest Mercedes Benz shop located on independence drive in charlotte. After the diagnostic, I was told that the fuel pump was bad. I informed the service advisor colton and the service manager todd about the extended warranty on the components of the fuel system. I was denied warranty coverage because they stated that the fuel tank had to be cracked before they would honor the warranty. To my understanding if the item is a part of the fuel system components, it should be covered for the warranty. They refused to satisfy the warranty and I ended up not authorizing the repairs. Now because mercedes will not repair the covered part, I have to take it to another repair shop to have it fixed. I think mercedes should reimburse me for my time and parts and labor for not satisfying their extended warranty.
Crack around fuel pump and fuel line. Constant strong odor of raw gasoline in and around the car. Fills the garage with gas odor and into house. While parked outside gas can still be smelled. Unsafe whether parked, or being driven.
I smell gas inside my vehicle when I fill up my gas tank and it smells really strong in the car , I took it to mercedes dealership and they said that there was in fact a leak I had pay for them to diagnois it and they also said it was leaking a little inside the vehicle that they could not fix it and that I had to pay to replace the tank and fuel pump and sending unit .
As reported by many mercedes owners, our mercedes E500 has begun the dreaded leaking fuel pump and sending unit. Upon lifting the backseat and tank covers gas is pooling and leaking all over the top of the tank and onto the ground from these assemblies. These part appears defective and not suited to be overlooked by ntsb. Unfortunately my dealer stated there is not a formal recall yet on these parts, but has heard about the problem many times. What does concern me is there was a recall on the e55 model, but in doing the research just as many E500 owners out there are experiencing the same problems. Please give this high consideration for a recall or further investigation. The well being of owners and drivers is not worth the risk and financial obligations that may occur from a recall. Thank you for your time.