Instrument Panel problems of the 2000 Mercedes Benz E Class

My car is a 2000 mercedes e320 with only 43,000 miles and the instrument panel has not been working for the last 10,000 miles. The benz won't replace it or fix it. The displays don't work!!!.

There are many owners of w210 2000 mercedes-benz e320 owners that are having instrument cluster malfunctions. The widespread problems with the cluster are with the gear selected, clock, and temperature display. The displays either have missing pixels or are completely not visible. On my vehicle, the gear selected and clock pixels are completely out and several on the temperature display. . Read more...

My 2000 mercedes e320 has inoperable displays for the gear, temperature, and time. I am very concerned about this because this is my wife's vehicle. With the display being defective, it is possible for an inexperienced driver to put the vehicle in the wrong gear because there is no visual verification at eye level, as is required on all cars. I have even been in the car with her and witnessed her putting the car in the wrong gear because she wasn't able to see the gear without looking down at the center console. Mercedes is aware of this design defect in the instrument cluster, but refuses to repair it without charging the customer. This defect hs been known for years and they even continued to install them after customers reported the defect to them by the hundreds. I consider this a safety issue that should be paid for by mercedes as they are aware that it is a defect in the design of the instrument cluster. All cars that I have driven have the gear clearly displayed on or near the steering column. Please let me know if there is a federal requirement for this function to work at all times. Thank you.