Table 1 shows one common vehicle speed control related problems of the 2008 Mercedes Benz GL450.
| Problem Category | Number of Problems |
|---|---|
| Vehicle Speed Control problems |
Me and my wife own a 2008 mercedes-benz gl-450. It started generated power steering problem on us since July 2017. During any driving time, when we step the brake to slow down speed, the power steer becomes very hard to turn regardless its on freeway or local street. The steer takes tremendous effort to control on lower speed and makes it specially hard to park. We took the car to a local mechanic for a check up since the warranty has expired. The power steering fluid level was fine and it might encounter a power steering pump failure according to the mechanic. Due to the mechanic's research later on, he discovered that there were a huge numbers of recall for the same power steering problems on the same model, same year of our car. With the suggestion of the mechanic, we checked the recall information on mercedes-benz official website with the VIN. It came out our car is not on the recall list. Then on Feb 6, 2018, I called mercedes-benz recall hot line. The person who I spoke to refused to give me any information but a "no" answer. The same day when I spoke to mercedes-benz customer service, the gentleman named "will"(if I remembered right) was very nice. He told me that he will write a report of my complaint but he was not able to guarantee me anything. We are writing to your department to find out if we still have any justifiable legal right with our vehicle.
This vehicle, and all others mercedes-benz manufactures with an automatic transmission shift selector of this type need an added safety feature to disallow a shift from the neutral position to reverse or drive unless the brake pedal is depressed. After reaching over from the exterior of the drivers side window to turn the ignition to the on position to see which headlight was not functioning (as the display message stated), a slight apparent touch upward against the shift selector (located above the key and behind the steering wheel) engaged the vehicle in the reverse position causing the vehicle to reverse at approximately 5 mph for 15 feet and come to a crashing stop against an anchored metal post and fortunately not into any other vehicles, oncoming traffic, structures, and/or another individual. I sustained a minor injury to my left forearm as I unsuccessfully attempted to reach back over while the vehicle was in the reverse motion to turn the vehicle to the off position.