Mid/rear Seats Assembly problems of the 2014 Mercedes Benz GL550

One problem related to mid/rear seats assembly has been reported for the 2014 Mercedes Benz GL550. The most recently reported issues are listed below.

1 Mid/rear Seats Assembly problem

Failure Date: 04/15/2017

The rear headrests in the models that have the ez fold system in the 2014 Gl550 will not come out, nor do the headrests tilt back to a comfortable position for children. In the mercedes forums, there are dozens of comments on this and I have attached photos from one of these that mimics what my children, 9 & 13 are experiencing - unable to sit very comfortably in the back seat, as the headrest protrudes too far out where their necks are too cranked forward, or head is not in a good position. I am seeking a fix where the headrest can tilt back like the ones in the vehicles with manual folding rear seats. Tahnk you.




GL550 Service Bulletins
GL550 Defect Investigations