Table 1 shows one common electrical system related problems of the 2014 Mercedes Benz GLK350.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
1. What component or system failed or malfunctioned, and is it available for inspection upon request? -the entire electrical system failed and the power steering, srs, and abs systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -last night around 9 pm cst we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car started to show all the lights and the brakes got harder to press while we were driving about 40 miles per hour. We couldn’t stop completely at the traffic light and the srs light came on in the dashboard. After we got off the main road, the power steering locked up as we were trying to turn into a parking lot to safely park. Even after removing the key, the engine remained on and the headlights. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? -no, a dealer has not confirmed electrical problems for this specific VIN, although there has been a “blanket recall” on the models in this class. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no, not to my knowledge. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -the battery light turned on around 9 am when I was driving my son to his appointment. Then the light went off. Later on in the day, I was able to drive approximately 30-40 miles before going home. In the evening, when driving to the grocery store, the battery light came back on and went off. After leaving grocery store, this is when the car malfunctioned. The abs and srs were prominent during the malfunction.
On 1/17/25, I was on my commute to my office when I noted a very strong and unpleasant odor. Thinking it was from a truck in front of me, I passed the truck, cracked my passenger window and continued the short distance to my office. After work, when I returned to my car, I noted a hole burned through my driver's side leather seat. I didn't make the connection to the odor from that morning until I arrived home and did some online research. It turns out that my front seat warmer had malfunctioned, burning all the way through the leather. This problem is well documented online in various forums in my year, make and model. In some cases I read about, driver's clothing burned. In one case I found, a child was burned. This is also a well documented problem that occurred in earlier models of mercedes, resulting in a lawsuit and a recall. My car is currently at the dealer for repair of the faulty seat warmer, replacement of the burned foam cushion, and replacement of the leather seat cover. This could have been so much worse had I been earlier in my commute, or on a highway where I could not have pulled over. It seems like this problem should prompt a recall.
The contact owns a 2014 mercedes-benz Glk350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with the check engine and traction control warning lights illuminated. The vehicle was taken to the local dealer who serviced the vehicle however, the failure reoccurred. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.
2014 m-b Glk350 was travelling on a six lane road: three lanes in the north direction; three lanes in the south direction. Glk350 was travelling in the north direction right lane at approx. 15 mph when it was broadsided on the driver's side by a pickup truck who was coming from the south direction. The pickup truck made an illegal left hand turn and crossed over three lanes of travel in an accelerating mode before impact with the Glk350. The pickup truck was travelling at least 25 mph. Impact zone on the Glk350 was centered below a-pillar in the vicinity of the firewall, a very well reinforced area. No airbags were deployed during this impact --- especially curtain and sidebody bags. Driver was injured ( concussion ); passenger was injured and died ( complications of traumatic brain injury - concussion as stated on death certificate ). This appears to be a major malfunction in the safety aspects of having 9 airbags as marketed by this manufacturer. Additionally, m-brace telemetrics system did not automatically engage with this hard impact asking us if we needed assistance or to summons a police officer. . . . Nothing !. . Updated 10/28/14.