Table 1 shows one common steering related problems of the 2014 Mercedes Benz GLK350.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
1. What component or system failed or malfunctioned, and is it available for inspection upon request? -the entire electrical system failed and the power steering, srs, and abs systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -last night around 9 pm cst we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car started to show all the lights and the brakes got harder to press while we were driving about 40 miles per hour. We couldn’t stop completely at the traffic light and the srs light came on in the dashboard. After we got off the main road, the power steering locked up as we were trying to turn into a parking lot to safely park. Even after removing the key, the engine remained on and the headlights. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? -no, a dealer has not confirmed electrical problems for this specific VIN, although there has been a “blanket recall” on the models in this class. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no, not to my knowledge. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -the battery light turned on around 9 am when I was driving my son to his appointment. Then the light went off. Later on in the day, I was able to drive approximately 30-40 miles before going home. In the evening, when driving to the grocery store, the battery light came back on and went off. After leaving grocery store, this is when the car malfunctioned. The abs and srs were prominent during the malfunction.
Steering column is stuck tilted in upmost highest position and will not adjust down lower.
The contact owns a 2014 mercedes-benz Glk350. The contact stated that while stopped at a red light, the steering wheel malfunction warning light appeared on the instrument panel while the contact was attempting to make a left turn. During the failure, the vehicle stalled, and the contact managed to coast the vehicle to the side of the road. Due to the failure, the vehicle was taken to the dealer. Upon investigation, the contact discovered NHTSA campaign number: 17v252000 (steering) which she linked to the failure. The dealer then informed her that the vehicle was not under recall and the contact was given an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.
While turning my vehicle to the left or right, I hear a loud screeching noise on the street. I also feel as though there is a hesitation while excelerarting on the highway. The Glk350 2014 is on a c class frame which ii think is too small to carry all of the weight of the vehicle. This type of vehicle should have been on n eclass frame.