Mercedes Benz GLK350 owners have reported 9 electronic stability control related problems since 1996. Table 1 shows the 1 most common electronic stability control problems. The number one most common problem is related to the vehicle's electronic stability control (9 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Electronic Stability Control problems |
Tl the contact owns a 2011 mercedes-benz Glk350. The contact stated while driving 60 mph, the check engine warning light illuminated and the contact started to smell fuel fumes inside the cab of the vehicle. The contact stated she was able to drive to her destination. The vehicle was taken to local dealer mercedes-benz of san francisco located at 500 8th st, san francisco, CA 94103, (415) 673-2000, however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact continued to experience the failure and saw fuel leaking inside of the vehicle. Upon investigation, the contact associated the failure with NHTSA campaign number: 12v557000 (fuel system, gasoline) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was unknown.
[xxx] steering lock failure should be a recall. Mercedes charges $1100 to replace mine and everything I've read ppl are all having same common issues. I had no issues until after my car was hit in front when someone backed into me (very hard that is). Suddenly many lights on dash came on and next steering lock failure. Ins CO said that mercedes mechanic supervisor said it didn't happen from accident. . And that it's common with these mercedes bc they are lemons!!! redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Takata recall: good car into south bay mercedes for srs replacement as instructed on recall letter. Service advisor initially told me to pay for diagnostic prior to moving forward, but after I insisted that the issue was related to a recall notice, I was told the replacement of the srs module would be free of charge. After completed, advisor showed me that the warning was no longer active as the problem was fixed; as soon as I left the lot, the srs warning reappeared so I returned. Service advisor instructed me to then pay for a diagnostic as previously suggested because it was unrelated to the recall. Service advisor, roger, would not inspect vehicle any further without collecting payment. On the drive home, car was smoking; discovered oil all over the engine once I arrived at my destination (oil change performed as well). No recourse after contacting south bay mercedes-benz. ; manager not available. I need immediate assistance as this is a safety issue that is not being addressed by mb USA.
See attached letter.
My mb glk 35 crashed at a high speed around 80 mph,it burnt to ground . I would have been burnt alive without people using a big rock to break the window and pulling me out . Due to the steering and engine malfunction , my car crashed and I couldn't open the door nor windows . This is horrible experience , Mercedes Benz needs to investigate this accident and I don't want more victims like this .
For last 2 months and continuing on, the ¿esp inoperative¿ message pops up frequently, even when the weather and road conditions are warm, dry and clear. When it occurs, the car seems to loose acceleration (power) and slows down (rather very quickly on roadway sloping up). Pressing the gas pedal would not speed up the car immediately; it would after a while. When this occurs, I pull over the car and turn it off & on to get rid of the ¿esp inoperative¿ message. This has happened on high speed expressway as well. It felt very dangerous and unsafe since a truck was approaching closely behind. I was fortunate to pull over on the shoulder and turn off/on the car. This appears to be associated with a faulty part, sensor or software that needs to be fixed by the car manufacturer. I bought this car brand new in October 2014 and it currently has 5940 miles. It was serviced by dealership in October 2015 for 12-month maintenance.
Electrical system warning light came on several times during a return weekend trip while traveling on ih 35 at approximately 65mph for srs control unit malfunction. The message light completely lit up several times and warned that the srs control was malfunctioning and should be taken care of as soon as possible because it could cause great harm in case of an accident or sudden stop. I was very afraid during this return trip and was happy I was less than an hour from home. I immediately called the mb dealer to schedule an appointment to take care of the problem. The dealer confirmed the problem and repaired the srs problem on my vehicle on 8/27/2015. I received a notice by email on December 17, 2015 and additionally received a (important safety recall 2015110002 interim notice to replace srs control unit along with my VIN#, NHTSA recall# 15v711) from the manufacturer confirming the problem on December 28, 2015. And immediately called the dealership to discuss a monetary refund and was told that I must wait for a second letter before they could issue or discuss a refund for the replacement repair I paid for. To date, I have not received any follow up from the dealership . I would like to know when I will receive the second notice and/what other steps are available to be compensated by refund.
While exiting the hwy the car slow down on its own from about 60 to around 45 without breaking. Inoperative see owner's manual appeared on the dashboard and the car started loosing power. When I tried to accelerate it did would not speed up pass 50. After coming to a traffic light I tried to accelerate and it was very slow even when the pedal was all the way down to the floor. Luckily there was no one on the road at the time. I pump the pedal several times trying to speed up and it would not go pass 55-60 despite pressing the gas to the floor. After I got home I turned the car off and on then drive it again, acceleration seemed to come back and the lights were no longer on the dashboard.
Message dashboard indicator (mdi) read "inoperative. See operator's manual" with other malfunction lights including check engine light (cel). Turned car off an on and only the cel remained. Also, there was a recurring ticking noise that preceded aforementioned issues that I also reported. Dealership repaired loose pin in engine ecu (p045100) for the cel and replaced a high pressure fuel pump for the ticking noise. Ticking noise continued and vehicle returned to dealership where they determined the ticking noise was related to the dash/radio/ac control panel/dash trimming moving against each other but indicated that this was normal (3778 miles) . The issue related to the mdi and cel occurred again on 01/25/2015. As with the initial occurrence, the cel remained on after restarting the vehicle. The vehicle seemed to stall while I was driving 65 mph on a major highway when driving a few hours later. Fortunately, I was able to exit the highway. I noticed that the car drove very sluggishly. For example, the car would hardly accelerate regardless of how far down I pressed the accelerator after attempting to continue from the red light. I recalled this happening with the first occurrence but then thought it was something I was doing incorrectly. The engine light remained on after restarting the vehicle and as I drove approximately 10 minutes to my final destination. The engine light did not come on when I started the car again at 10:40 am (4017 miles). Out of concern, and advice from family members given what happened when driving at a high speed, I took the car to a local auto store to see if they could determine any fault codes. A code of p2138 was returned.