Steering Problems of Mercedes Benz GLK350

Hello. Since I bought this car in 2015. Every now and again it will go into park when driving and tge car will stop suddenly. It has done it a few times over the years and it’s quite scary. Mercedes has put me off on you, without addressing the situation or looking at the car, unless I pay first it. I think there is a mechanical defect on this car and it is quite dangerous.

See all problems of the 2015 Mercedes Benz GLK350 🔎.

On [xxx], my mother was driving our 2010 mercedes-benz glk 350 to work around 6:30 am when the vehicle suddenly caught on fire without warning. The car was completely destroyed in the fire. Thankfully, she was able to exit safely. After doing research online, we found many reports of 2010 glk 350 models catching fire due to fuel system issues and leaks, which appear to be common with this year and model. We were surprised to learn that our VIN currently shows no active recalls, even though the issue seems widespread. We can provide photos of the car before and after the fire, towing documentation, and the police/fire report. The cleanup and towing bills have been expensive, and we are filing this report so NHTSA can investigate whether this is a safety defect that should result in an official recall. Vehicle: 2010 mercedes-benz glk 350 incident date: [xxx] location: mountville, PA VIN: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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I am reporting a safety issue involving my mercedes-benz glk 350 following repairs performed by an authorized dealership, critz mercedes-benz in savannah, georgia. I brought the vehicle in due to persistent noise when shifting gears and steering-related symptoms. I asked the dealership to fully investigate the cause of the issue and not limit the diagnosis or repair to any single system, as I am not a mechanic and relied on their expertise. I paid $5,674. 90 for the repair. During the process, a service advisor contacted me regarding an additional charge of approximately $800, which I approved to ensure the vehicle was repaired correctly and to avoid any claim that I declined recommended work. After the first repair, the noise was still present. I contacted the service advisor and returned the vehicle. After the vehicle had already been released to me, the dealership’s own technician recorded a diagnostic video stating that a suspension arm was “about to break. ” I have the video and the email containing the link. This confirms the vehicle was returned to me with a serious unresolved safety defect, and I returned it after learning of this issue. The dealership performed additional work and released the vehicle again, but the noise remained. I asked the service advisor to hear the noise in person, after which he verbally stated that “all glk 350s do that. ” I later sent a text expressing my concern, and he replied in writing stating the same. I also have a saved and transcribed voicemail repeating this statement. Since the repair, the condition has worsened. Steering noise continues and braking effectiveness has degraded, requiring longer stopping distance. Because steering and suspension directly affect braking and vehicle control, this presents a safety risk. Due to the expense of the failed repair, I have no immediate alternative transportation and have been forced to continue driving the vehicle. The vehicle is available for inspection.

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During a stop the car dives to the right. After removing the right rear tire the subframe is rusted and components are no longer connected to the sub frame.

See all problems of the 2011 Mercedes Benz GLK350 🔎.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? -the entire electrical system failed and the power steering, srs, and abs systems malfunctioned. Yes, it’s available for inspection. 2. How was your safety or the safety of others put at risk? -last night around 9 pm cst we crank the car and started to drive, (no warning light at that time) and all of a sudden the car had a warning message to start the engine or the vehicle would turn off the engine although we were already driving. The car started to show all the lights and the brakes got harder to press while we were driving about 40 miles per hour. We couldn’t stop completely at the traffic light and the srs light came on in the dashboard. After we got off the main road, the power steering locked up as we were trying to turn into a parking lot to safely park. Even after removing the key, the engine remained on and the headlights. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? -no, a dealer has not confirmed electrical problems for this specific VIN, although there has been a “blanket recall” on the models in this class. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no, not to my knowledge. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -the battery light turned on around 9 am when I was driving my son to his appointment. Then the light went off. Later on in the day, I was able to drive approximately 30-40 miles before going home. In the evening, when driving to the grocery store, the battery light came back on and went off. After leaving grocery store, this is when the car malfunctioned. The abs and srs were prominent during the malfunction.

See all problems of the 2014 Mercedes Benz GLK350 🔎.

Electronic steering wheel lock is broken and engine will not start because of lock.

See all problems of the 2012 Mercedes Benz GLK350 🔎.

After inserting key - there is no response. Tried several times. Fob locks and unlocks the doors. After a couple of days - it started with no problem. A week later, we are having the same problem with no response after inserting the key in ignition switch. This troublesome to know that I cannot rely on the ignition switch working all the time.

Steering column is stuck tilted in upmost highest position and will not adjust down lower.

Out of no where when I cranked my car the airbag light came on in my car. I took it to have a diagnostic test done and the report shows short circuit at steering gear and driver air bag squib. When I look up my make and model a previous recall for driver airbag comes up, but it's not assigned to my specific VIN. Also, there was a previous recall for the steering gear bolts on my make and model but it also was not assigned to my VIN. No one at mercedes will help me! they state no one has the ability to assign recalls to a specific VIN if it was missed in error. My vehicle currently has no airbags cause the system has disabled itself to prevent possible deploy malfunction. Can you please help me. Thank you.

My car started making a funny sound above the right tire on the way to my hair apt on March 13, 2023. On the drive home from the appointment, my front axle came off in the middle of the expressway at 9:30 pm on 1-10 in houston, texas. I was so scared that I was going to die. Cars were coming so fast and swerving all around me. I turned on my emergency flashers and called 911 immediately. I don't think that I have ever felt so helpless and panicked in my entire life. By the grace of god, I was not hit and tow trucks came within 10-15 minutes. They told me that most people get hit and that I was lucky to not be hit at 80 miles per hour at a dead standstill. We towed my car to the nearest repair shop where they confirmed that the plastic u-clamps had deteriorated which caused the front axle to become detached. Insurance would not cover it. Imagine my surprise when I discovered that mercedes had recalled over 38,000 small suvs for the exact same issue, but that my mercedes was not a part of the recall. When I filed the complaint with mercedes, they said that they would not cover the cost to repair it because my vehicle was not a part of the recall. I don't want what happened to me to happen to anyone else ever. I believe that mercedes is aware of this issue and does not want to take responsibility.

The contact owns a 2014 mercedes-benz Glk350. The contact stated that while stopped at a red light, the steering wheel malfunction warning light appeared on the instrument panel while the contact was attempting to make a left turn. During the failure, the vehicle stalled, and the contact managed to coast the vehicle to the side of the road. Due to the failure, the vehicle was taken to the dealer. Upon investigation, the contact discovered NHTSA campaign number: 17v252000 (steering) which she linked to the failure. The dealer then informed her that the vehicle was not under recall and the contact was given an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

Drove to a parking lot turn the car off, the steering wheel did not lock, and when trying to start the car nothing happened. The car was dead other than door locks and a few things like the radio. Found out on youtube how to start the car. After starting the car the steering wheel had a clicking noise as it turned right to left and it would occasionally lock. After turning the wheel left and right a couple of times I was able to steer the car. We drove the car 2 miles to our home and along the way while turning the steering wheel would lock. Repeated the same process right to left and it let me steer again. Went slowly down the road with the flashers on and managed to get it home into the garage. I would not let anyone drive a car like this totally unsafe. There are no recalls which is unbelievable since there are many many instances online of the same thing or similar happening to other people. The manufacturer should be forced to replace or repair with better quality components. I am afraid to replace these parts for fear it will just happen again as is the case with many people I read about online. I intend to disable this anyway I can so I can continue to use this car. Please step in and insist mercedes-benz corrects this obvious problem. I hope you can.

The contact owns a 2011 mercedes-benz Glk350. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the key fob intermittently failed to remotely start the vehicle. The contact stated that the transmission had seized and failed to shift into the intended gear. The vehicle was towed to an independent mechanic, who diagnosed that the electronic steering locks (esl) needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,500.

The lien keeping assistant is stuck in operative mode. So I had a recall on my airbag and got it changed out yesterday and had the dealership check why it was on they told me I need a new steering wheel. Prior to yesterday two months ago. All the lights came on warning light and I lost power to the engine and then it will kick back on. I’m concerned because they put the airbag in the steering wheel and did a diagnostic and told me I need a new steering wheel the steering wheel pretty much run the whole car I have no horn or nothing by saying that I am afraid the airbag won’t deploy if the car loses control due to the steering wheel and electronics yes, the vehicle has been to the dealership on diagnostic machine made aware of it and then sent me home in it on safely yes, about three months ago. All warning lights come on and I lose power to the engine. It said something else was in operable. I got time. Yesterday, pulling up to the dealership to get the recall airbag installed the lane keeping assistance was on. It came on parlay for weeks ago, and I haven’t been able to use the steering wheel cents. And yes, some of the other one and light pop on and off.

My 2010 glk 350 4matic first while taking my daughter to school one day my dashboard lights up and start making a alert sound ,my dashboards reads steering wheel malfunction/abs/ebs brake inoperative. Had it diagnosed and service tech couldn't find the problem related to this . He try to get me to fix my sterring wheel pump and coolant fan!! idk I didn't let the device tech do any work . I saw on you tube how to do a left right sterring wheel and the service code disappeared it been two weeks and it hasn't came on all. Now I got another service code srs airbag 2 malfunction/inoperative!! . When car is on it shows that air bag 2 isn't on !! this has to be a manufacturer error since not even the service tech knew what exactly trigger this to show on my dashboard.

The car’s driver’s side front wheel was replaced. Afterwards,the power steering failed.

On September 20, 2021, my steering wheel locked will driving into shopping center in stockton, CA. , I called aaa towing service to tow my car to mercedes-benz of stockton for repairs. I'm glad to say no one was behind me while driving. It locked without any notice, near by customers to the center pushed my car to safety. Thank you.

Tilt steering wheel will not adjust up and down. It is fixed in the up position. It will adjust in and out.

While turning my vehicle to the left or right, I hear a loud screeching noise on the street. I also feel as though there is a hesitation while excelerarting on the highway. The Glk350 2014 is on a c class frame which ii think is too small to carry all of the weight of the vehicle. This type of vehicle should have been on n eclass frame.

The vehicle is a Mercedes Benz dealership in raleigh, nc on capital blvd because it will not start. There's a steering lock problem and I was told that only certain VIN numbers is covered for this year, make and model. My vehicle has approximately 80,000 miles. I don't understand why this vehicle is not covered under the same recall (started Jan 25, 2019) being it's having the same issue at the same time as the other vehicles. The vehicle was at capital Chevrolet dealership and they had it towed to Mercedes Benz dealership and I was told it wouldn't start. Capital Chevrolet said that the mercedes dealership said it could happen at anytime and anywhere. I was told the cost is on me. After some research I found out theres a recall on my year, make and model but not my vehicle which is currently at the dealership with the same issue. Can someone explain why this very low mileage vehicle is having the same problem and myself and my grandchildren could lose our lives if it happened with us while occupying the vehicle, who would be responsible for the recall and our lives?.

Tl the contact owns a 2015 mercedes-benz Glk350. The contact stated that the power steering indicator illuminated and malfunctioned. The contact called mercedes-benz of palm beach (4000 okeechobee blvd, west palm beach, FL 33409, (561) 609-0902) and was advised to call aaa to have the vehicle towed to their facility even if it was still under warranty. The contact was able to steer the vehicle home. The power steering indicator turned off over the next few days, but the vehicle remained parked at the contact's home. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 2,500.

Igntion issues.

When I'm driving the car, the car will automatically shifts from d(drive) to p(park). It happens especially when I hit the brake. I went to dealer for the same issue twice, and it seems they still cannot find the problem and fix it. This is a life-threatening issue. Just image the car stops immediately at the middle of highway. We are lucky not hit by the car behind us. It happened twice on highway I-70.

I was driving my glk 350 on a road at 35 mph and suddenly my steering wheel got stuck and it wasn't moving I hit the brakes in the middle of road. I couldn't move my steering wheel and I turned off my car and tried to restart it and it didn't started. I checked my battery it was good. I looked online what was the problem and a lot of people had same problem with their glk 350 and only mercedes can fix it so I have to toe it to the dealership and it costed me $1850 it's just a way for them to make money but it could have got me into a serious accident that day.

On June 16,2017, while I was driving on freeway, I tried to slowed down but it turned out to accelerate suddenly at around 85mph, the steering system was messed up and I lost control of my car , the more I try to brake the faster the car crashed , so it crashed to the right side and rolled over down to the ditch , I called 911 and unfortunately there was no signal, I could not open the door nor window. The smoke came out from inside and the car caught on fire , I could have been burnt to death alive without people passing by , they used a big rock to break the window and pulled me out of the car, two minutes later , the car exploded and burnt to ground. This is a horrible experience , people like me spent so much money on purchasing such an expensive car with expectation to be safer in driving , but when it comes to car accident , there are still so many flaws which could have led to wrongful death , this makes me feel frustrated and I called mb long beach and beverly hills , they just showed indifferent and it's none of their business . I'm now very disappointed and I hope there won't be any victims like this . I was the exception and I hope people driving mb Glk350 could be lucky enough . Mb owes me an explanation and independent investigation should be carried out , maybe a recall if necessary for the safety of consumers .

Steering lock seized after car was parked. Unable to shift gears, turn ignition or start car. Cost $2000 to fix! the worst car ever!!.

On may-June 2016 the vehicle was showing a warning light related to a malfunction of the driver's seat belt, the dealership found through a vehicle inspection that it was related to the steering module. One was ordered. The airbags were disable for a month, placing at risk my wife's life. The problem seems to be fixed but the airbags now could be disable or will malfunction in the future. Since this type of vehicle has takata airbags, I would like to request the replacements of all airbags, instead of a trial/waiting if this will malfunction in the near future, with a risk of a preventable death of me of my wife, as we both are driving this vehicle. I appreciate placing human lifes instead of monetary gain.

The sunroof on my 2013 Mercedes Benz glk 350 spontaneously exploded with no warning. Nothing hit the roof or any other part of the car. The weather was about 36 degrees farenheit, not too cold, not too hot. There was a loud bang (like the sound of a gunshot) followed by 5 - 10 minutes of crackling as the sunroof glass broke into hundreds of pieces. It appears to be the top layer of double-paned glass, as the glass did not fall into the car. I was driving about 35 mph at the time. There was nothing unusual that would have caused this.