Table 1 shows one common back over prevention related problems of the 2017 Mercedes Benz Metris.
| Problem Category | Number of Problems |
|---|---|
| Back Over Prevention problems |
The contact owns a 2017 Mercedes Benz Metris. The contact received notification of NHTSA campaign number 22v099000(back over prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure in which the camera image would sometimes freeze and created a visibility hazard for the driver. The VIN tool confirms parts not available.
The contact owns a 2017 Mercedes Benz Metris. The contact stated that the rear backup camera would display a blank image while in use. The contact also stated that he also replaced on four tires after he noticed that the tread on all four tires were wearing at an excessive rate of speed. The contact then received recall notices for both NHTSA campaign number: 22v099000( back over prevention) and NHTSA campaign number:22v482000(tires); however, parts for both recalls were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
The contact owns a 2017 Mercedes Benz Metris. The contact received notification of NHTSA campaign number: 22v099000 (back over prevention) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.