Mercedes Benz Metris owners have reported 21 wheel related problems since 1996. Table 1 shows the 1 most common wheel problems. The number one most common problem is related to the vehicle's wheel (21 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
I am filing a formal safety complaint regarding my mercedes-benz Metris serviced at mercedes-benz coconut creek (florida) under recall vs2las561 – 9789vmcrc (customer service case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the recall properly completed. Invoice no. 328897 – tag t9514 lists replacement of four continental 235/55 r17 tires and installation of four prs sensor repair kits. These items were not installed. The tires were placed in the trunk, and only three used sensors are present; one wheel has no sensor. Additionally, the dealership provided 235/55 r17 tires, while the vehicle is homologated for 225/55 r17. Supplying non-approved tire sizes represents a safety concern. Since purchase (from the same dealership), I have reported tire pressure irregularities and abnormal lateral tire wear. During the most recent service, no tire rotation was performed despite documented uneven wear. Two weeks prior to the recall visit, I experienced a highway tire blowout while traveling with my family. When attempting to install the spare tire, I discovered the wheel lock removal key had been removed during a prior mercedes service and not returned. I was unable to change the tire and required roadside assistance. The lug bolts had to be forcibly removed by an external shop, potentially damaging wheel components. The dealership has not properly resolved these safety-related issues. I do not feel safe operating this vehicle under current conditions. I request investigation into: • recall execution compliance • tire size compliance with vehicle specifications • improper documentation of uninstalled parts • removal of required emergency equipment (wheel lock key) these issues present potential safety risks to vehicle occupants and other road users. Thanks.
(from factory)continental vanco 4 season 225 17 101h tires premature excessive wear @ 12,000 miles. Tires were always inflated to recommended psi with no tpms warning lamps tires are now unsafe to drive on and could cause a blowout, crash, injury or death. Mb is not owning up to the wrong tire size and rating on these vans and being under rated from what what it should be . Current mbusa recommended tire is 235/55/r17 with 103h load rating. Seems that the tires that came with the van are the incorrect tire size and load rating which put driver at risk for rapid onset tire wear and damage risking in blowout or accident.
No fix for recall that originated in 2022.
The tire recall 22v482 has been pending since September 2022, and there is no remedy available to date. The manufacturer has not resolved this in a timely manner - it has been 23 months!.
The vehicle is unsteady wably fear of freeway driving vehicle does not appear to steer exactly where it is intended. Wheels feel much too small for vehicle. Took car in on 2023 was told recall is not activated. I can’t do freeway driving I am fearful in vehicle. Dealership only does related items for out of pocket expenses problem not solved.
We had replaced tires on this van more than 7 times since we bought it, tomorrow it’s going again for new tires, we also lost rim due to damage when rear passenger tire exploded on the highway.
There is an open recall for 3 months whereby there is a possibility that wheels are inappropriately specified and not able to carry body weight. My van is constantly have trouble with tires/wheels breaking, ripping within no time. I feel like I’m buying new tires every 1-1. 5 years. It is a constant state of low tire pressure warnings followed by replacing tires. In may 2022, I had an incident where torn/leaking tire was filled with air by mb roadside assurance and incorrectly installed on my van. The result was that the tire flew off my van while in motion. I replaced all 4 tires with a slighter higher load tire because I was so scared by the incident. Less than 3 months later, one of those tires was torn on the interior. Replaced again. Today I am driving and again one of the new tires suddenly indicates dropped pressure to 34 compared to others at 41. I feel that the rapidly deterioration of tires is due improperly indicated weight load.
Safety inspection of tires are showing abnormal and rapid tread wear focused on the outside facing section of tread on all four tires. While the section of tread on the inside facing section is near factory new. The vehicle was bought factory new and this is on the original set of tires. Mileage at this time is still below 25,000 as it is driven sparingly. Despite that all four corners exhibit rapid and uneven wear of the tread indicating an alignment issue from the factory. The vehicle has never been in any colision nor curbed even once. Owner research on various Metris forums show this is not an isolated issue. Many point to an error in factory parameters regarding camber as well as a excessive toe in.
Mercedes knew in 2018 there was a problem with weighing loading. On sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more tires at my expense, since I only have 23,000 miles on vehicle. Have replaced 2 at 15,000 miles. Seems like mercedes is just plain dragging this out and hoping said vehicle owners will drop the whole thing. Help!!.
There is an active recall that mercedez is ignoring.
Recall 22v482 pending since sept 2022, still no repair available. Tires pose a safety risk.
This recall was issued on July 7, 2022, nearly 6 months ago. The recall involves a sticker. This vehicle is rented out on turo. Turo delisted this vehicle due to this open recall costing us over $1,000 in lost rental income for our business. Payments on this van are nearly $800/month. This is causing enormous financial pressure on our business with no end in sight. We do not believe it should take 6+ months to replace a sticker. Additionally, the VIN plate on this van is nothing more than a sticker on the dashboard. The VIN plate was damaged when the windshield was replaced last July. Now we cannot even sell this van. It is taking forever for mb to provide a new VIN plate to the glass replacement company.
Two failures of wheel speed sensors. Right front was first and just caused the computer to shut down anti lock breaking system. Most recent was left rear and caused transimission to go into “limp”.
My vehicle has a manufacturing defect that has been causing excessive tire wear and alignment issues. New tires are needed every 7k miles and the wheels will not stay in alignment. This has been reported by many other owners. I have put together the following website to detail the problem and link to reports of the same: https://shadymercedes. Com/.
The stability control light, abs brakes, collision assist came on then as I pulled onto the interstate the car started bucking lost acceleration and I had an 18 wheeler running up my rear trying to brake. The vehicle went into limp mode. I am familiar with wheel sensor failures how this vehicle reacts is seriously a danger hazard and should be recalled. This is my 3rd wheel sensor on this vehicle in 8 months.
~tl-the contact owns a 2017 Mercedes Benz Metris equipped with hankook tires, tireline ventus s1 noble 2, tire size 225/55/r17, dot # 5mkc1ah0316. . The contact stated that the tires were just rotated and was driving at 75 mph and the front driver's side tire blew up from from inside out. Ward. The contact pulled over along the leftside median lanee on the highway. The contact then had to pull over the right side of the highway with the assistance of her towing service. The damaged tire was replaced on the side of the road and then the contact drove the tire to the vehicle dealer rbm of atlanta 7640 roswell rd, atlanta, GA 30350 (770) 390-0700 who confirmed it was tire malfunction not from hitting a foreign object. The contact had all four tires replaced by the dealer. The tire dealer manufacturer was called by the contact and had pictures of the damaged tire sent to them. The contact currently has all four hankook tires in her possession. The tire failure mileage and the vehicle failure mileage was 22,000. Tf.
Rear driver's side wheel came off while vehicle was in motion on the road.
The vehicle wears the outer edges of the front tires prematurely potentially causing dangerous handling. This issue has been reported by many 2016 Metris owners.
Uneven tread wear of left front tire. (corporate claims my vehicle is not affected since the technical service bulletin is not pulled up by my VIN, but my tire proves otherwise. ).
The tires have worn out to the metal after 5000 miles as the alignment was per the service tech - sent out incorrectly at the factory- the vehicle was kept for over 30 days. . Judging from user forums this seems to be happening on a frequent basis.
Severe outside tire wear on the front left and right axle.