Seats Problems of Mercedes Benz ML350

Mercedes Benz ML350 owners have reported 33 problems related to seats (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercedes Benz ML350 based on all problems reported for the ML350.

1 Seats problem of the 2014 Mercedes Benz ML350

Failure Date: 04/28/2023

Traveling on my way home from arizona and as my back was hurting turned on heated seats…I also had air conditioning running due to dogs in back seat…I started noticing what felt like a pinching sensation where my butt and legs meet…stopped thr car at next rest area and noticed butt really hurt when I slid out of car…felt back there and area and hurt like heck. . Got into my RV that a friend was driving and looked at it!! 2nd degree blisters/burns from heated seats!! I thought “what the heck?”as I didn’t have any marks on the seat!! clearly the temperature spiked and causes the burns!’ I looked it up and see that mb has had a long history of this…and major litigation. But no recall!! I have pictures!! (but for obvious reasons can’t send here) I had a miserable ride home and the pain continues! it is embarrassing but I want to make sure other unsuspecting people don’t have this happen! plus, I want it fixed…!.

See all problems of the 2014 Mercedes Benz ML350 🔎.

2 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 12/14/2021

The contact owns a 2007 mercedes-benz Ml350. The contact stated that while driving the front driver seat caught on fire while the seat heater was on. The contact stated that the back part of the seat was smoking and he stopped the vehicle, exited, and noticed the back of his jacket and seat had a hole. The contact stated that he was not injured. The contact did not see flames. The contact stated that he put his hand on the hole to stop the smoke. The vehicle was towed to the dealer. The contact stated that the failure cause was not diagnosed as he only received an estimate to replace the seat and heating system. The vehicle was currently at the dealer for repairs. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 95,000.

See all problems of the 2007 Mercedes Benz ML350 🔎.

3 Seats problem of the 2011 Mercedes Benz ML350

Failure Date: 12/04/2019

I turned on the heated driver side and it cought fire I got burned trying to shut the fire off.

See all problems of the 2011 Mercedes Benz ML350 🔎.

4 Seats problem of the 2011 Mercedes Benz ML350

Failure Date: 10/10/2019

Tl- the contact owns a 2011 Mercedes Benz Ml350. The contact stated the vehicle's seat warmer for the front drivers seat was on when they noticed the seat overheating on the back of the seat. The contact noticed smoke coming from the seat as well. The contact stated that the system caused a whole to burn the contact turned off the seat warming system and the smoke and burning stopped. The fire department was not needed. The contact received a slight burn to their lower back. No medical assistance was needed. The contact contacted the dealership (james motor company located at 2440 richmond rd, lexington, ky 40502 phone number: 877-883-1006) who advised the contact not to use the seat warmer and have the vehicle inspected. The vehicle had not been diagnosed or repaired as of yet. The manufacturer was made aware of the failure and opened case number: id1/0h0bj0 they also asked the contact to sign a waiver to replace the part of the seat that had burned, however, the matter had not been resolved as of yet. The approximate failure mileage was 77,000. Gl.

5 Seats problem of the 2004 Mercedes Benz ML350

Failure Date: 01/10/2019

Front seats gets very hot whenever we turn on the seat warmer option. This started to happen at least from 5 to 6 months. We are scared it might burn our backs. Thanks.

See all problems of the 2004 Mercedes Benz ML350 🔎.

6 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 04/22/2017

On April 22, 2017 I pressed the driver side seat warmer button and a few minutes later began to feel burning and smelling smoke. Determined my seat was on fire and depressed the button again and stopped the fire. I was on a city street and able to pull over. I have contacted mbusa.

7 Seats problem of the 2009 Mercedes Benz ML350

Failure Date: 12/21/2016

The contact owned a 2009 mercedes-benz Ml350. While driving, a burning rubber odor and smoke were present under the front passenger seat. The driver exited the vehicle and, within moments, flames completely engulfed the vehicle. The fire department extinguished the fire. A police report was filed and there were no injuries. The vehicle was destroyed. The cause of the failure was not determined. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 31,000.

See all problems of the 2009 Mercedes Benz ML350 🔎.

8 Seats problem of the 2006 Mercedes Benz ML350

Failure Date: 12/15/2016

Turned on the driver side heated car seat and after a few minutes, there was a burning smell. Pulled over and found it had burned a hole through the foam and leather on the lower left side of the seat about 1" wide and 2" long.

See all problems of the 2006 Mercedes Benz ML350 🔎.

9 Seats problem of the 2011 Mercedes Benz ML350

Failure Date: 11/11/2016

Passanger seat with seat heat on caused burnt damage of leather upholsterey in lower left part of the back rest accompany with smoke/fumes. The damaged area is about 2" long. 2011 Ml350 with 27kmiles.

10 Seats problem of the 2006 Mercedes Benz ML350

Failure Date: 10/19/2016

After driving only 30 min in morning traffic w/seat heat on, I smelled a burning smell and the hip area of the seat was very hot. Pulled over, turned car off, and found seat heat had burned through the seat upholstery making a hole approx. 1" h x 1/2" w. Question below asks y/n if there was a fire. Answered y due to burning; did not see any flames. Used some water on it immediately and a few minutes later at home to make sure there was no burning/smoldering inside the seat.

11 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 02/06/2016

I press the seat heating button for the driver side while sitting in my driveway about a minute later I smelled something burning I turned vehicle off to investigate. Two days later I notice a hole about the size of a half a dollar in the lower left side of the seat.

12 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 10/02/2015

I was leaving my son's football game and going to the school to pick him up. Its 1. 75 miles from field to school. I turned on my drivers seat and before I reached the school, I felt a burning in the lower left side of seat. I reached down to feel what was burning and realized it had burnt a hole in seat and through my coat. I immediately turned off the seat. Upon parking at the school, I got out to look at what had happened. Hole is about the size of a quarter. Car has approximately 93,000 miles.

13 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 09/20/2015

Tl- the contact owns a 2007 Mercedes Benz Ml350. The contact stated that while traveling approximately 30 mph and upon turning on the seat warmer on the drivers side seat, the left side was extremely hot and burned thru the contacts shirt as well as intense heat burned the contacts left arm. The contact noticed that there was smoke emitting from the drivers side seat and the contact then turned off the seat warmer function. The failure burned the lower left side of the drivers seat. The vehicle was to be taken to a dealer for inspection and diagnosis. The manufacturer was notified of the failure and they provided no remedy. Dyd.

14 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 09/20/2013

The contact owns a 2007 Mercedes Benz Ml350. The contact stated that the driver's side seat warmer was activated and there was a burning smell emitted as the temperature became extremely hot. The defect resulted in a burned hole in the seat cushion and through the contact's clothing. The vehicle was taken to a dealer where it was advised to the contact that the seat back warmer was faulty and they would need to perform further investigations to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 63,000.

15 Seats problem of the 2005 Mercedes Benz ML350

Failure Date: 03/20/2013

The contact owns a 2005 Mercedes Benz Ml350. The contact stated that while driving 30 mph, she noticed a burning odor. The vehicle was taken to the dealer for inspection and the contact stated that the seat warmer had overheated and burned a hole in the leather. As a result, the seat element warmer and the seat pad needed to be replaced. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 90,000.

See all problems of the 2005 Mercedes Benz ML350 🔎.

16 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 01/20/2013

As I was traveling in chicago proper the temperature was approximately 18 degrees outdoors so we turned on the city warmers against the chill. . . My passenger noted a smell of smoke in the car which at the time I did not. . . Subsequently the smell became more prevalent, the drivers side seat became hot and began to smoke, my clothes caught fire burning wholes in my outer coat, my pullover sweater and my tee shirt finally reaching my flesh. . . We were able to turn the seat warmer off, I was able to pull the vehicle to the side of the road and get out and remove the clothing that was damaged. . . A whole about the size of a 1/2 dollar was burned in the leather of the drivers seat. . .

17 Seats problem of the 2006 Mercedes Benz ML350

Failure Date: 11/15/2012

After driving for a few minutes, my husband smelled something burning. He could not figure out where it was coming from until he felt his back being burned. He immediately turned off the heated seat and pulled over. There was smoke and a hole burned through the seat about 2 inches in diameter. The seat burned a hole through his fleece jacket & t-shirt leaving what looked like a cigarette burn on his back. If my husband had not been driving my car, I probably would not have made the connection that it was caused by the heating mechanism, because I thought that only the bottom of the seats were wired for that. This occurred on the back portion of the seat on his left side. I just fear that someone would panic or it could turn into a full blown fire (I am sure we were just seconds away from seeing flames if the mechanism had not been turned off so fast). Furthermore, if we were driving on the highway at a higher speed it very easily could have caused a fatal accident because it caused him to veer into the other traffic lane (luckily no cars were in the lane at the time). I have read many stories about this happening to other people and I have checked all online sources for safety recalls on this car. What a disservice it would be if mercedes does not replace this seat and make it right free of charge. One bad accident is too many, we should not wait until someone gets badly burned or killed before something is done. We have an appt. To drop off the car next week for evaluation of the problem and the service advisor at the dealer has been very helpful so far, so I am hoping for a positive outcome. But I could not go without reporting this because it is a very serious safety risk and I would hate to see anyone else get injured. It is clearly a manufacturing/electrical problem and the driver has no control over it's spontaneous occurrence.

18 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 09/29/2012

The contact owns 2007 Mercedes Benz Ml350. The contact stated the seat warmer under the driver's seat had a shortage and burned a hole in the seat. The dealer was notified and stated to bring the vehicle in for inspection. There were no recalls related to the failure. The manufacturer was not notified. The failure mileage was 104,000.

19 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 09/11/2012

The contact owns a 2007 Mercedes Benz Ml350. The contact stated that approximately two minutes after starting the vehicle, burning fumes were emitted into the vehicle. The contact noticed a red glow coming from driver seat, and a hole burnt through the leather seats. The hole was approximately 2-3 inches in diameter. The contact was able to turn off the seat warmer. The contact stated that the fumes triggered an asthma flare and caused a slight burn on the back. The vehicle was taken to dealer for inspection. The manufacturer was not made aware of the failure. The VIN was unavailable. The failure and current mileage was 68,000.

20 Seats problem of the 2008 Mercedes Benz ML350

Failure Date: 01/29/2012

The contact owns a 2008 Mercedes Benz Ml350. The contact stated that while driving approximately 35 mph, the front driver's side heated seat overheated and smoke emitted inside of the vehicle. The massive heat penetrated a small hole within the driver's seat cushion. There was no personal injury. The manufacturer was not notified of the problem. The vehicle had not been repaired. The approximate failure mileage was 41,200.

See all problems of the 2008 Mercedes Benz ML350 🔎.

21 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 01/17/2012

I had seat heat on, I was driving. All of sudden I began smelled burning,I fought it was outside and I opened a window, but then I felt a heat in my left lower back. I pulled over my car. I saw on left side of the driver seat a whole and fire was starting, I hit few times with my hands and put out the glowing fire. I was in panic when it happened. I never think it can happen with Mercedes Benz car. I lost my trust and I am afraid it may happen again.

22 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 01/04/2012

The contact owns a 2007 mercedes Ml350. While driving with the heated seat function activated, the contact smelled something burning when she noticed that her back had become excessively hot. The heated seat function burned a hole in her shirt from the excessive heat. She let the vehicle cool down before she continued to drive. The dealer advised the contact that the seat warmer malfunctioned. The manufacturer was notified on the contact's behalf. The vehicle was not repaired. The current and the failure mileages were 75,000. The VIN was unavailable.

23 Seats problem of the 2005 Mercedes Benz ML350

Failure Date: 09/18/2011

Driver heated seat burning underside of left thigh on both low and high settings. On 12/26/11, it felt hotter than normal (even on a very short 6-7 minute journey) burning index finger when seat leather was being felt. There is also smell of burning. I switched heated seat off immediately. A "hot spot" is visible on the leather seat where the element seems to have overheated.

24 Seats problem of the 2005 Mercedes Benz ML350

Failure Date: 09/07/2011

Tl- the contact owns a 2005 Mercedes Benz Ml350. While driving approximately 5 mph in reverse, the drivers side heated seat was activated and suddenly the contact experienced a severe burning sensation directly to the skin from the lower portion of the drivers seat. The contact exit the vehicle and observed smoke and flames emitting from the top of the drivers seat. Immediately, assistance was provided and the flames were smothered by and individual who used their hands to extinguish the fire. The contact suffered minor burns to his back and the other person sustained minor burns to both hands. The fire department was not notified. The vehicle was taken to an authorized dealer for diagnostic testing. The contact was waiting for a response from the technician to determine the cause of failure. The manufacturer was not made aware of the defect. The approximate failure mileage was 32,000. Rvk.

25 Seats problem of the 2006 Mercedes Benz ML350

Failure Date: 05/12/2011

Seat warmer malfunction, I was driving and had to pull over as my seat warmer created a fire inside my seat and burned 3 holes thru my seat and singed my clothing. Drivers side seat on left side of seat. Mercedes ml 350 2006.

26 Seats problem of the 2006 Mercedes Benz ML350

Failure Date: 02/10/2011

I'm the owner of a 2006 Mercedes Benz Ml350 4matic, currently at 58645 miles with outside extended warranty untill 2013. Recently I had the heated seat turned on which I started the car and after about 2 minutes I smelled a burning smell coming from inside the cabin and then started seeing smoke coming from the left side of the driver side seat bolster aroung the waist area. I found a hole burnt the size of a nickel and smoke was coming out from it. It was bright red as I could see inside the hole I immediately turned off the heat seat and slowly the burning went away. I took my car to a Mercedes Benz dealer the next and they denied that there is no heating element in that part of the seat and refused to cover under outside warranty. At the dealership I did try to turn the heated seat on but no smoke was coming out so I wasn't able to proof the seating element was actually causing the problem. But I read numerous incidents online with the same exact problem.

27 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 12/12/2010

Hello, today, Sunday December 12, 2010 at 10:15 a. M. , while I was driving in my vehicle, I had on the heated seats feature. Myself and others in the car smelled a bad burning smell, so we thought it was coming from outside, until I felt a burning sensation on my left side of my back and saw smoke coming from the side of my seat! the seat was burning and smoking and it burned my sweater that I had on as well. Sincerely, angry mercedes-benz owner.

28 Seats problem of the 2006 Mercedes Benz ML350

Failure Date: 10/20/2010

2006 mercedes Ml350 at 91,100 miles driver smelled a burning smell and later found a burned hole in the drivers seat, driver noticed smell when seat warmer was turned on. Dealership is requiring the driver to pay for the repairs. This isn't normal wear and tear and is extremely dangerous to the driver as well as other drivers should the seat catch a flame. Why is there no recall?.

29 Seats problem of the 2006 Mercedes Benz ML350

Failure Date: 08/20/2010

I was driving my 2006 mercedes ml 350, with the seat warmer turned on. I noticed a smell of smoke coming from inside the vehicle, so I turned off the seat warmer and the smell went away. The next day I discovered that the seat warmer had burned a small hole in the seat covering on the left side of the driver's seat just above the driver's waist. When I took it to the dealer, they told me that the vehicle was out of warranty, and that it would cost $800-$1000 to correct the problem. The mechanic that I talked with 1-on-1 told me that they get this problem frequently. Since the day of the burn through, I have not used the seat warmer. I feel very fortunate that I noticed the smoke and shut the seat warmer down before the situation resulted in a fire or personal injury. Systems with these types of risks should have some kind of "extended" warranty coverage when they fail, to help cover the risk of fire or injury.

30 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 03/27/2010

2007 Ml350 driver seat heating element causes fire while children in car.

31 Seats problem of the 2003 Mercedes Benz ML350

Failure Date: 10/13/2009

I own a 2003 Mercedes Benz ml 350. When turned on, the seat warmer in this vehicle is extremely hot, I have received a slight burn and I notice a burning smell. There has not been property damage or a fire (to my knowledge, there may be under the seat cover) only because I have turned the seat warmer off in time.

See all problems of the 2003 Mercedes Benz ML350 🔎.

32 Seats problem of the 2007 Mercedes Benz ML350

Failure Date: 06/01/2009

The front passenger seat will not engage in a location. It slides forward and backward at will when braking or accelerating. I see this as a manufacturing defect. My dealer says I'll need to pay for a complete new seat assembly. All my passengers sit in the rear. Thankfully, they are few. Otherwise I love the car'.

33 Seats problem of the 2003 Mercedes Benz ML350

Failure Date: 11/23/2008

The contact owns a 2003 Mercedes Benz Ml350. While driving at an unknown speed, the contact smelled a burning odor. He noticed that the driver's seat was burning. If it had not been for his wallet in his backpocket, his pants would have caught fire. The electrical wires burned through his leather seats. The contact searched the internet, but found no recalls pertaining to this failure. The vehicle has not yet been taken to the dealer. The failure mileage was 51,400.


Other Common Seats related problems of Mercedes Benz ML350

Problem Category Number of Problems
Seats problems
33
Front Seat Heater/cooler problems
33

ML350 Service Bulletins
ML350 Defect Investigations