Four problems related to seats have been reported for the 2007 Mercedes Benz ML500. The most recently reported issues are listed below.
The contact owns a 2007 Mercedes Benz Ml500. The contact stated that while her boyfriend was driving, the front and back seat warmers was operating and the driver noticed smoke. The contact mentioned there was an smoke odor and noticed the front driver seat caught on fire. The contact stated that the driver extinguished the fire with his clothes by smothering the seat. In addition, there was a hole in the seat. The vehicle was taken to the dealer where they failed to provide a diagnosis and informed the contact the seat was going to be unplugged. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 199,800.
I had my heated seat on the medium setting. While on my short commute to work (about 8 minutes) this morning my driver seat started to smoke and burned a hole through the leather and melted part of my clothing.
I got into my car and turned on the seat warmer. After 10 minutes of driving on the highway I could smell smoke but thought it was outside the vehicle. A few seconds later I felt a burning sensation on my lower back. I reached my left hand behind me to check and felt something hot, when I pulled my hand out my finger tips were covered in melted leather. The smoke by then increased, I shut the seat warmer off and exited the highway as quickly as possible.
On November 22, 2015 I turned on my heated seat as I was exiting a shopping mall parking lot. When I got on the major city street I was driving about 35 mph when I felt something really hot on my back so I jumped in my seat and readjusted my top, I felt the heat on my back again and this time it was hotter. I came to a stoplight and turned around to look at the seat and could see fire burning a hole thru the seat. I immediately started patting the seat to stop the fire from spreading and then turned off the heated seat control. I called the Mercedes Benz dealership and asked if they had a recall on the seats and was advised no but they did have problems with some. They advised me to bring the vehicle in and they would fix at no cost to me. They replaced the seat back.
| Seats problems | |
| Front Seat Heater/cooler problems |