Front Seat Heater/cooler problems of the 2006 Mercedes Benz R350

Tl-the contact owns a 2006 Mercedes Benz R350. The contact stated that the front driver's side seat back and cushion heater was activated while driving approximately 25 mph. A burning odor emitted inside of the vehicle. The vehicle was maneuvered to the side of the road. The contact sustained minor burns to the back area that did not require medical attention. There were no flames visible. The fire department was not called to the scene. The seat heater was immediately deactivated. The vehicle was taken to the dealer where the seat and heating unit were both replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. Js.

While driving, smelled burning odor but saw no smoke or fire. Driver's side seat heater was on at time odor was noticed. Turned it off immediately and stopped vehicle. Odor went away but noticed upper left of seat back had two burn holes. Made appointment for service.

The contact owns a 2006 mercedes R350. While sitting in the vehicle with the heated seats activated, the contact could smell and see smoke as the seat began to burn. The vehicle had not been taken to an authorized dealership at the time of the complaint. The current and failure mileages were approximately 49,000.