general problems of the 2007 Mercedes Benz R350

I turned on the seat warmer and a minute later I smell something burning and I look to the side and there was smoke coming out of my jeans and I got out of the car and I see smoke coming out the drivers side seat. I immediately turned off the car and it open a small hole in the drivers seat.

My wife was driving our mercedes R350 with two of our children and noticed a burning smell in the vehicle. After stopping the vehicle, she soon realized that the heat warmer on the seat had burned a hole in the seat and singed her sweater leaving a black mark. She turned off the seat warmer to avoid any further issues, including the potential of a fire or an injury to her. The dealership said that because the car was out of warranty the repair would be $1,200. When we passed on the item and said we simply would stop using the warmer, they offered 2/3 assistance (1/3 from the dealership & 1/3 from mercedes) with us paying the remaining 1/3. We accepted the offered and had the seat repaired. However, the situation could have been very dangerous had a fire occurred, had she been burned or had she lost focus on the road causing an accident. I am appreciative that the dealership is doing what they can to help address the issue, however, I believe the manufacturer needs to take responsibility in this situation - especially since I've read multiple accounts of very similar incidents in mercedes vehicles.

Replace engine, transmission, 3 suspensions is 3 years-twice on the right side mercedes and intercar claimed that right rear air spring had a leak left rear shock leaking and claimed normal wear and tear at 71725 miles-so was the pages and pages of the link below at 71000 miles, power door locks stopped working, power drivers mirror stopped working, safety lock for back windows stop working, burns 2 quarts of oil a month, sunroof leaks, and doesn¿t always close all the way, abs speed sensors defective, rear main radial seal in transmission defective, replace defective engine thermostat, replaced the batteries due to corrosion (under the seat), faulty signals for tail lights and parking tail lamps (electrical), air conditioning ambient sensor defective, replace defective radio antenna. This car has major design flaws, and has been discontinued by mb. My 2007 R350 has hit every defect listed below with the exception of parking brake, and steering column. Mercedes-benz always claims it is normal wear and tear. I know of no car let alone a mercedes with this many defects, I want them to buy this piece of junk back, they offered me 2000 towards a new mercedes, I have been driving mercedes since 1995 and never had problems like this. You would think as many of their cars I owned that they would have stepped up to save not just their reputation but o save a client. Suspension complaints: all at similar mileage, mb response was normal wear and tear. . Read more...