Instrument Panel problems of the 2002 Mercedes Benz S500

Tl the contact owns a 2002 mercedes-benz S500. The contact stated upon start-up, the instrument cluster went blank. The contact called mercedes-benz of los angeles (1801 s. Figueroa st, los angeles, CA 90015) where they informed him to bring the vehicle to the dealer to be inspected. Upon investigation, the contact linked the failure to NHTSA campaign number: 06v028000 (interior lighting) however, the VIN was not included. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 60,000. ## VIN passed ## 2002 Mercedes Benz S500 ##.

The contact owns a 2002 Mercedes Benz S500. While driving approximately 60 mph, the instrument panel failed. The contact stated that this was a recurring failure. The vehicle was driven to an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 120,000.

: the contact stated without warning the dashboard lights darkened and the instrument panel froze . The dealership determined the instrument cluster needed to be replaced.