general problems of the 2015 Mercedes Benz S550

The contact owns a 2015 mercedes-benz S550. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, with the message "front drivers air bag malfunction - service required" displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA campaign number: 17v177000 (electrical system, air bags). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 10,000.

~tl the contact owns a 2015 mercedes-benz S550. While driving 40 mph, the contact was involved in a front end collision with another vehicle. The air bags partially deployed and the seat belt did not tighten. A police report was filed. The contact sustained bulging disc and severe nerve damage to the left hand and legs. The contact was recommended to have surgery for the nerve damage. The contact's mother suffered bruising and a concussion. Both occupants received medical attention. The vehicle was towed to a body shop and was deemed reparable. The manufacturer was notified and stated that the air bags performed as intended. The failure mileage was 11,000.