Headlights problems of the 2000 Mercury Cougar

The contact owns a 2000 Mercury Cougar. While driving 15 mph, the headlights failed without warning. In addition, the windows and sun roof independently rolled down. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Vehicle interior and headlights constantly brighten and dim when brake or gas pedal is applied. Brought it in to dealer on 11/26/04, alternator was replaced (100 dollars spent). Alternator had previously been replaced due to complete failure on christmas eve 2001. Now on third alternator. On Monday November 29, car began exhibited the same brightening and dimming effects. Brought to dealer and was informed that the wire between the battery and alternator could potentially have a problem. Dealer was nice enough to fix it for free. I have contacted Mercury corporate several times and asked to speak with someone who can actualy help me and and always told that I can't speak to anyone else. There are so many more things that have gone wrong with this car I dont even know where to begin.

Headlamps flicker- when my headlamps ,"flicker", they get so dim that I am concerned I will not see items in the path of my moving vehicle. I have had two near misses; one with an animal at large, the other much more serious, and a pedestrian in a crosswalk. The alternator replacement was done 2 times, battery replacement done once. When I brought it to the attention of my service advisor at Ford he stated that this is only a bulletin because it is not considered to be a safety issue since the lights do not go completely out. My children whom ride in this car and the pedestrian that I could not see would deem this a major safety concern right along with myself and other passengers who have experienced this problem in my vehicle. I only drive my car after dark because I have no other car.

Headlight failure while driving at night. Vehicle taken to dealer for repairs, and problem reoccurred. Vehicle back at dealer.

I feel the first problem I had resulted in the continuing degradation of this vehicle. No safety defect.