Alternator/generator/regulator problems of the 2001 Mercury Cougar

The contact owns a 2001 Mercury Cougar. The contact stated that the vehicle stalled while driving 60 mph. The vehicle restarted after waiting a few moments. The failure recurred on an intermittent basis and occurred more frequently over time. The vehicle was taken to an authorized dealer and was repaired under the recall associated with NHTSA campaign id number 04v421000 (fuel system, gasoline). The failure began to recur approximately three months later. The vehicle had not been taken back for additional repairs. The contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. In addition, the contact stated that the sunroof was jammed and would not longer open. The manufacturer was made aware of the failures and offered no assistance. The failure mileage was 90,000.

Just over 36,000 miles, the alternator completely failed leaving myself and a passenger stranded more than 50 miles away from home. Due to the fact that the warranty expired at 36,000 miles the local dealerships all refused to assist me with this matter forcing me to pay to replace the alternator. Furthermore, I was informed by several mechanics that a reasonable time estimate on an alternator is 100,000 miles.