Visibility Problems of Mercury Cougar

The contact owns a 1999 Mercury Cougar. The contact stated that the sunroof separated from the vehicle, which could cause possible water damage. The dealer and manufacturer were notified, but denied any assistance with repairs of the failure. The vehicle was not repaired. The failure mileage was 135,000 and the current mileage was 139,000. The VIN was unavailable.

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The contact owns a 2001 Mercury Cougar. The contact stated that the vehicle stalled while driving 60 mph. The vehicle restarted after waiting a few moments. The failure recurred on an intermittent basis and occurred more frequently over time. The vehicle was taken to an authorized dealer and was repaired under the recall associated with NHTSA campaign id number 04v421000 (fuel system, gasoline). The failure began to recur approximately three months later. The vehicle had not been taken back for additional repairs. The contact also stated that fuel system failures led to an alternator failure, which drained the vehicle's battery. In addition, the contact stated that the sunroof was jammed and would not longer open. The manufacturer was made aware of the failures and offered no assistance. The failure mileage was 90,000.

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The knob that adjusts the heat for high or low had stuck on low. The problem may be an electrical problem. Ts the sunroof had broken. Scc.