Headlight Concealment Device problems of the 1997 Mercury Grand Marquis

The contact owns a 1997 Mercury Grand Marquis. The headlights were covered with some type of film. He had to use the highbeams to see while driving at night. The vehicle has not been diagnosed by the dealership. The current and failure mileages were 149672.

Composite headlight lenses turned milky to the point that vehicle became unusable for night driving. Automobile manufacturer unwilling to replace or assist with replacement costs. Dealership wants $583. 84 to replace headlight assemblies. Safety defects causing life threatening situation.

While driving, the headlight lens over the years has become cloudy. Which caused poor visibility while driving. Consumer was charged for repairs and thinks they should be a recall issue.

Plastic headlight covers have developed a deep haze, significantly reducing light output.

The lens for the headlights develops a cloudy appearance. When this occurs it decreases the headlights illumination, which results in poor visibility. Consumer feels the cloudiness is caused by the sunlight deteriorating the lens. The dealership will replace the lens.