general problems of the 2001 Mercury Grand Marquis

The contact owns a 2001 Mercury Grand Marquis. The contact stated that while his wife was driving at an undisclosed speed, there was an electrical glitch on the instrument cluster. Additionally, the battery was drained. The contact self-diagnosed the vehicle with a code reader and retrieved dtc - b1869 related to the air bags. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA campaign number: 00v270000 (air bags) however, the VIN was not included in the recall. The failure mileage was approximately 98,000.

My father in law was driving my vehicle when a GMC yukon pulled out in front of him. My father in law hit the side of the yukon and only one air bag deployed which was the passanger side,my father in law was taken to the hospital bc of no feeling below his waist and the paramedics were unable to stabilize his blood pressure.

The consumer stated that the airbag in the steering wheel, did not deploy. Consumer said that another vehicle had pulled out in front of him in a parking lot, in which he couldn't stop the vehicle in time enough. The consumer sustained chest injuries.

Consumer was involved in a collision while driving 35mph, the passenger air bag deployed, however the driver air bag did not, consumer was injured and had to miss 47 days of work, Ford sen consumer a refusal of liability stating that there was not enough impact force to trigger air bag deployment, this vehicle only had 190 miles at time of incident, however consumer no longer feels safe with it, dealer replaced the control module, no representatives ever came from Ford to inspect vehicle, two recalls, 00v27 and 00v412, deal with air bag problems.