general problems of the 2002 Mercury Grand Marquis

2002 Mercury Grand Marquis. Consumer stated that while driving vehicle they had no control over steering. The consumer stated while making a right turn at a traffic light, the steering went out. The dealer stated the coupler bolt, clock spring, cover and contact plate were missing and replaced.

I was driving on a 2 lane highway when I ran over some bumps in the road. The steering wheel went right and left several times, I was afraid I was going to lose control of my car. I found a recall about this same thing. Tell me what I need to do to get this situation fixed. Also, the windshield wipers stop in the straight up position. . Read more...

The car has 87934 miles on it. When driving over 50 miles a hour it jerks and shakes the check emgine light will start flashing the coolant loght comes on then dies but will start right back up. Then coolant levels are fine. The license plate light does not work replaced bulbs and fuses.

Seat belt won't stay fastened and the steering creaks.

The contact owns a 2002 Mercury Grand Marquis. The contact stated that while driving at various speeds, the power steering malfunctioned making it extremely difficult to maneuver. The vehicle was taken to the dealer where the technician diagnosed that the steering shaft needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 100,000 and the current mileage was 100,200. . . Updated 12-30-13.

The contact owns a 2002 Mercury Grand Marquis. The contact stated that while driving approximately 15 mph, the steering wheel seized as the contact attempted a turn. The vehicle was taken to the dealer for diagnostic testing and the mechanic stated that the steering wheel was rusted. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 111,050. The current mileage was 123,000.