Front Suspension Wheel Bearing problems of the 2003 Mercury Grand Marquis

Tl- the contact owns a 2003 Grand Marquis. The contact stated that while driving approximately 40 mph the contact noticed a grinding noise coming from the front end of the vehicle. The vehicle was taken to an independent mechanic who stated that the front driver and passenger side wheel bearings needed to be replaced. The wheel bearings were replaced. After the repair the contact noticed the same grinding sound coming from the rear of the vehicle. The mechanic inspected the vehicle again and stated the rear driver and passenger side wheel bearings would have to be replaced. There was a manufacturer recall for the rear bearings. The manufacturer was made aware of the failure and stated the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 110,000. Pmb.

I own a 2003 Mercury Grand Marquis that was originally built by the Ford motor company to be placed into fleet service as a hertz rental vehicle in July 2002. I purchased the vehicle as a used car from a dealer in ashland ky knowing that the car had been in previous fleet service. On July 15, 2004, Ford acknowledged that panther vehicles built for fleet service were prone to premature axle failures and issued the following recall. ------ Ford motor company component description: suspension:rear defect summary certain police, commercial, and passenger vehicles sold to fleets typically input higher loads into the vehicle chassis overloading the wheel bearings and axles. Consequence summary this could lead to early bearing failure and ultimately to axle shaft fracture. In the event of axle shaft fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a crash. Corrective summary dealers will replace the rear wheel bearings, seals,and axle shafts. The recall began on July 15, 2004. Owners should contact Ford at 1-800-392-3673. Made between 11/14/2001 and 12/3/2002 potential number of units affected: 47,314 date owner notified by mfr: 7/15/2004 recall initiator: office of defects investigation NHTSA campaign number: 04v328000. Missing from this recall are all Mercury models that were built for fleet service as rental vehicles. My vehicle has produced the same symptoms as the cars mentioned in the associated recall, but it was not included. How do I seek mediation for damages suffered due to a know manufacturers defect?.