general problems of the 2005 Mercury Grand Marquis

I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [xxx] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [xxx] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [xxx] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [xxx] me you & the next with this false narratives & defected goods [xxx] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [xxx] it’s going to go on for the rest of my life & I’m scared. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Tl- the contact owns a 2005 Mercury Grand Marquis. The contact stated that the vehicle was repaired under NHTSA campaign number: 13v385000 (steering). However, a couple of years later, while driving about 5 mph, the steering broke free without warning. The vehicle was towed to an independent mechanic who was unable to diagnose the failure. The contact called the ogden Lincoln of westmont dealer, located at 100 w ogden Ave, westmont, IL 60559 and was told to tow the vehicle to the shop for a diagnostic test. The contact was told that the towing and the diagnostic test would be his responsibility. The manufacturer was made aware of the failure and did not offer any help. The vehicle was not repaired. The failure mileage was approximately 150,000. Fe.

Tl the contact owns a 2005 Mercury Grand Marquis. The contact stated that the steering wheel seized without warning and had to be turned with force. The vehicle was not included in NHTSA campaign numbers: 14v704000 (steering) and 13v385000 (steering), but exhibited the same failures related to the recall campaigns. The vehicle was not included in NHTSA action number: pe14021 (steering, engine and engine cooling). The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 105,000.

I Nov 2014 I took my Grand Marquis in for a safety recall for the lcm (light control module),. While there, they also replaced the lower steer shaft for a second recall that I was unaware of (recall 13s08). I have been having issues with the steering locking up at low speeds, so I had the Ford dealership check it. The showed me the lower shaft that had been replace under the recall (by them) and showed me the intermediate shaft that now needs replace due to being frozen from corrosion. That part was also part of the recall 13s08, but was not replaced. There was a second recall issued also 13r01. Now Ford is telling me there is no open recalls on my vehicle and that due to age and mileage it is no longer covered under warranty. This is not a warranty issue, it is a safety recall issue, that was not properly fixed the first time. Ford now wants to charge me $600 for parts and labor for a repair that should have been completed under a safety recall.

2005 Grand Marquis recall notice on your vehicle, it may be possible that the upper intermediate steering shaft was serviced incorrectly during previous repairs for safety recall 13s08 or regional program 13r01. The consumer attached recall # 14v704000. Document is written in spanish.

Manifold heat shield fell off and jammed steering wheel shaft, could not turn steering wheel.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while traveling approximately 65 mph, the vehicle was shaking violently and extremely difficult to control since the steering was completely unstable. The contact mentioned that the vehicle was repaired under recall NHTSA campaign id number: 13v385000 (steering). The vehicle was towed to the authorized dealer. The technician was unable to diagnose or replicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 74,588.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that NHTSA campaign number 13v385000 (steering ) had exceeded a reasonable time for repair. The contact received the recall notification in August of 2013 and felt that repairs should be completed before January of 2014. The contact mentioned the vehicle was inspected and advised that the recall needed to be performed but the parts were not available. There are no failures at this time.

2005 Mercury Grand Marquis. Consumer writes in regards to unavailable parts to complete steering shaft recall notice.

The contact owns a 2005 Mercury Grand Marquis. The contact stated there was a recall under NHTSA campaign id number 13v385000 (steering) and the required part was unavailable to perform the repair. The manufacturer was notified of the problem. There are no failures at this time.

The contact owns a 2005 Mercury Grand Marquis. The contact received a NHTSA recall campaign id number 13v385000 (steering); however, the contact was not able to have the vehicle serviced because the part was unavailable. The dealer was unable to provide an expected date for the part to be available. The manufacturer was not notified of the problem. There are no failures at this time.

The contact owns a 2005 Mercury Grand Marquis. The contact received notification of NHTSA campaign number: 13v385000 (steering) and attempted to have the vehicle repaired but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure. The VIN was unavailable.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while turning the steering wheel, he heard a grinding noise. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was contacted about the failure and stated that the vehicle was not included in NHTSA campaign number 13v385000 (steering). The failure mileage was 40,000.

Steering col. Separation. It is the same separation problem the police cars are having. I wanted you to know this happened because Ford has been saying it hasn't happened in other cars besides the police cars when it has.

2005 Mercury Grand Marquis. Consumer writes in regards to seat belts and steering wheel press switch replacement. The consumer stated in June 2015, the driver's seat belt was replaced which was the cause of the air bag light being on.

The steering bolts came out of my steering wheel while driving my 2005 Grand Marquis. Nothing led up to this situation - there was no warning. Had I not been going on a 25 mph 2 lane road this could have been catastrophic. Instead, I ended up half way in a ditch blocking the right hand lane of traffic. I was told from my dealership, kingsland Ford Mercury located on highway 40, per the service manager monty that this was a result of the manufacturer and my car came off the line that way. I have contacted customer service and of course the dealership and there is no recall to my knowledge about these steering bolts.