Body problems of the 2007 Mercury Grand Marquis

Paint cracked and lifted from 3 spots on front of roof, front fender and rear panel area below roof. In all three instances, the paint has separated from the body leaving area exposed to rust. Paint in question is palm beach edition birchwood silver. A number of experienced body painters report that this has been an ongoing problem peculiar to this color. Complaints to Ford have been ignored.

The contact owns a 2007 Mercury Grand Marquis. The contact stated that the paint on the vehicle has started to strip and the roof has rusted. The vehicle was inspected by a dealer and advised him that the paint was delaminating and needed to be repainted. The manufacturer was contacted and advised him that they won't assist unless the roof has totally rusted through. The vehicle has not been repaired. The failure mileage was approximately 40,000.

The contact owns a 2007 Mercury Grand Marquis. While driving over 50 mph with the all windows down, the vehicle shook violently. The contact took the vehicle to the dealer two times due to the failure; however, they were unable to duplicate the failure. The first time the vehicle was inspected was in November of 2007. The contact informed them that the windows were down when the failure to occured, the dealer was unable to duplicate the failure. The Ford rep stated that the failure was due to wind turbulence. The failure mileage was 2,400 and current mileage was 5,500. Updated 6/2/08 the consumer also felt a vibration coming from the drivers seat.