general problems of the 2008 Mercury Grand Marquis

I have a 2008 mecury Grand Marquis ,I was in a wreck in December 10,2017 frontal impact my air bags did not go off or work during my wreck also my seat belts did not work as well. I got hurt in the wreck because non of my safety equipment work. I bought the car used from Ford dealership airbags we're replaced when previous owner had the car he tap a pole in a parking lot. I complaint with Ford and dealership I don't know what airbag is in my car . I think it's a takata air bag that is in my car dealership sold me a unsafe car and knew about it. Ford motor company knows about my matter and has done nothing about it. Also shop who worked on car when previous owner had the car. Cuss me out for asking what been done on the car . I ask Ford I want my car fixed and repaired for it to be safe so I am still waiting on them. I also want tramway auto body shop in sanford nc to be under investigation for unsafe car repair. Also want Ford to recall the car as unsafe or takata air bags could been replaced and install on your car unsafe claim repairs could be done by unfit shop with out owners notice. Geico insurance has been told about airbag non deployment faulty equipment and didn't do anything.

Vehicle was purchased used in June, 2011. While braking for a stop light, vehicle suddenly accelerated. Had to forcefully pump brakes to stop vehicle from hitting vehicle in front. Car returned to normal operation as soon as I got it stopped. Have had similar incidents a couple of times before, although not as bad as this one, however, at that time I thought maybe I had accidentally pressed the accelerator while braking. I know that was not the case this time.

In July 2009 I purchased a slightly used 2008 Mercury Grand Marquis. On many occasions while driving I have applied the brakes only to feel the car accelerate without warning. I have not had any accidents, but I feel that it is just a matter of time . . . . The problem resides in the close proximity of the accelerator pedal to the brake pedal. My car has auto-adjust pedal height, but unfortunately both pedals adjust as a single unit, rather than one-at-a-time. Simply, the accelerator pedal is too far to the left - about two inches from the rhs edge of the brake pedal, and when I depress the brake pedal, often the right-hand edge of the sole of my shoe contacts the surface of the accelerator pedal, leading to the surge of power -- which is the problem. This is made worse in that when the brake is applied, the pedal will pass to and through the plane of the surface of the accelerator pedal, thus making this shoe-contact more likely. There is abundant room to move the accelerator pedal to the right - with a newly-designed pedal shaft. (the present pedal "hooks" to the left at the bottom part, sort of like the lower part of this "9" digit) or, the pedals could be raised up/lowered independently, in order to increase the vertical distance between them. A thicker rubber pad on the brake pedal would accomplish this handily -- it would need to be about one inch thicker. I am very concerned about this. I contacted Ford motor company about this problem within a short time of buying the car. I have contacted them several times, including today, but so far they have been unresponsive. (but of course today's conversation may bear fruit. We shall see. ) in the notes of my first call, according to the person who read them to me on a subsequent call, my concern was described as ". . . Owner needs to know the location of the accelerator and brake pedals . . . " or words such as those!.