Headlights problems of the 2004 Mercury Marauder

The contact owns a 2004 Mercury Marauder. While operating the vehicle, the low beam headlights would suddenly shut off. The contact indicated that the failure was intermittent, but worsened and recurred more frequently. The vehicle was taken to the dealer, who diagnosed that the light control module was faulty and needed to be replaced. However, the part was not available and no estimated time for receiving the part could be provided. The manufacturer was notified of the failure. The failure mileage was 113,000.

I was driving my 2004 Mercury Marauder on a two lane road in delaware county NY when my headlights went out. Driving the back roads takes total concentration due to the large number of nocturnal animals which can cross roads. I am the original owner of this car and I take great pride in maintaining it to the utmost top condition. It is rare to find this model car(a Marauder) but it is a grand marquis/ crown vic and while certain parts like tires are hard to come by, a light control module(lcm) is a dime a dozen. Ford has a program 14n01 (recall?) to replace these modules. Repeated calls to Ford customer care and my dealer has proved that Ford wants to help yet makes no commitment other then offering me a aftermarket part. The Ford part is on back order. I feel Ford will help me but only after my 18 year son has crashed due to Ford reluctance to immediately correct a potentially dangerous condition. If the proper part is on back order when will the part become available? I purchased the part from a Ford dealer and replaced it myself. Why? I can buy the lcm from a dealer in texas but my NY dealer can't get the part? Ford recognizes the problem uses a excuse of no parts? more important, Ford and Ford dealers want to correct the problem immediately with a non oem part? why? Ford no longer has manufacturing resources? how about a potential head on collision due to a failed relay or relays in the lcm which costs $20 in parts to replace. Shame on you Ford! how dare you put public safety job # who knows!.

The headlight relay portion of the lighting control module intermittently fails causing the headlights to turn off. This results in loss of visibility, and could result in a collision. The lights remain off for an unknown period of time and then turn back on. I have experienced 1-2 minute periods without light. This is a well know issue with 2003-2004 Ford crown victoria, Mercury grand marquis, and Mercury Marauder (Lincoln town car may also be involved).

The headlights became inoperative and turned off while traveling down the road. The light control module was found faulty and replaced. Searching the internet revealed this is a common problem for this base model car (Ford crown victoria, Mercury grand marquis, and Mercury Marauder) and needs to be addressed as a safety issue as the loss of lights can cause an accident.

The contact owns a 2004 Mercury Marauder. While driving at night approximately 55 mph with the headlights on, the headlights suddenly turned off. The contact was able to maneuver with caution to the side of the road and after waiting ten minutes, the headlights began to function normally. The failure occurred whenever the vehicle was in operation at night with the headlights on. The vehicle was not diagnosed or repaired. The failure mileage was approximately 117,000. The VIN was unavailable.

The contact owns a 2004 Mercury Marauder. The contact stated that the headlights would intermittently shut off without. The VIN was unknown. The failure and current mileages were less than 110,000.