Table 1 shows one common electrical system related problems of the 2009 Mercury Mariner Hybrid.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
While driving down the road, all of the warning lights on the dash board came on and then the breaks failed. We were able to get to safety after going off the road. When taken into the Ford motor company repair shop they reset the codes and said everything was fine, no parts to repair. Less than 50 miles later, the same thing happened again injuring 3! this time it's the abs module. After calling the Ford motor company, they refuse to admit there is any problem and no reason for a recall. We were given the NHTSA information to make a complaint and if eventually NHTSA informs Ford that they must do a recall we can be given a refund for our money spent on this repair. Our question is what happens when someone dies? does it take that before someone is going to do something about the known hybrid breaking problems? the manger at the Ford motor company customer service doesn't think it's an issue worth looking into only to say that a vehicle with high mileage should be taken care of and repaired by the owners. Not that Ford is responsible for faulty parts! please NHTSA do something about the hybrid breaking system before multiple people continue to be injured or are killed!.
Vehicle loses all ability to control the throttle both while at highway speed and when pulling away from a stop. "wrench" fault indicator on the dashboard illuminates. Restarting the vehicle restores normal operating conditions until the issue reappears. There is no fault code on obdii reader after restarting the engine.
My car, on 4-5 occasions now, has lost all power while traveling on the freeway at about 80 miles per hour. I called Ford because of the electronic throttle body customer satisfaction program and my vehicle does not qualify because of the assembly plant that the car was built at. I can attest that my vehicle is doing the same exact thing that is described in the accounts of the problem with the throttle - without question. I urge you to expand the program that Ford is being required to do for this massive (over 1 million vehicle) problem. This appears to me to go beyond a plant issue to an engineering issue with the part itself.