Power Train Problems of Mercury Mariner Hybrid

Tl - the contact owns a 2008 Mercury Mariner Hybrid. The contact stated that when she put her vehicle into park it rolled. The contact stated that her vehicle exhibited the same symptoms as NHTSA campaign number: 15v606000 (power train). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000. Jc.

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We bought vehicle in Jan, 2018 from a private party, as a work vehicle for my husband, who is a usps rural route carrier. Two weeks after purchase, the anti-lock brake light went on, and the car would not stop when it was supposed to, which was very dangerous in winter. We believe the prior owner knew about this. The light would just go on & off with no pattern. About 1 1/2 months later, he was driving on a 2 lane hgwy (55 mph) delivering mail. He went to pull forward but the car made a brief noise and then everything just stopped working. The car wouldn't start, no electrical or lights, he could not even roll the vehicle by himself to a safe place w/out help. The electrical and propulsion simply stopped working; period. We ended up dragging it home. Dealership gave est. Amt of repairs around $18k. I found the recall in 2014 (14s19) for the same thing. The mec pump was replaced in 2014, with a "supplemental" fix in 2015 same issue. This is the exact same issue as the previous recall, which neither Mercury or any dealership wants to honor. I'm guessing there are more hybrid mariners w/ similar issues, but not enough to issue a follow-up recall. So here we are stuck in car repair purgatory. I do believe they should honor the recall now and fix the pump and replace the hybrid battery. Not sure about the brakes, but I have seen a lot of complaints about them as well - again, not enough for a recall, which again. Purgatory. My husband was very lucky. Had it been a diff time of day there would have been much more car & semi-truck traffic on the hwy (speed limit is 55) and with him literally just stopped dead in his tracks, there surely would have an imminent risk of a serious rear-end collison, with potentially deadly injuries. I am looking for help, assistance, guidance and anything else from any source possible to resolve this issue. We are at our witts end!!.

I was on my way to drop my 3 month old off at daycare and then to work. I was driving down the highway going 60 mph with the cruise control set when I feel the car start to jerk back and forth a little. I look at my gauges all are normal except the rpm gauge is jumping up and down then all of a sudden it is kick out of cruise control, and I lose acceleration and a wrench light came on. I was almost hit by 2 vehicles because of the sudden lose on speed. As I was losing acceleration, I was trying not to brake because I thought it was going to die. It did not die but I was not able to go any faster than 25 -30 mph. I drove it straight to my mechanic and got the code p2112. This is for the throttle body. There was a recall issued on this for the Mercury mariners but it did not include the hybrids. Please help.

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Check engine wrench came on vehicle began to loose power. Gaylord Ford found no recall because the car was build August 2009 in the same plant as other vehicles with the problem with the throttle sensor for powertrain. The vehicle lost power and would only go 30 mph. Car is a 2010 milan hybrid 133,000 miles.

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Quits running while caution with explanation in middle light appears and wrench light appears. Then notification to stop at once safely. This has happened on freeway. After 15-20 minutes car will crank again but may only go a few feet and stall again, near death experience.

After having a new water coolant pump (the fourth one in my Mariner Hybrid) and a new throttle body being put into my car by a Ford dealership, my car is still having the same problems. Now a "service emission sys" warning has come on, and being under 150,000 miles still I contacted Ford to see what could be done since it was "fixed" by them but still has a problem related to the electrical hybrid powertrain, and Ford says there is nothing else that can be done, even though it clearly is under the warranty that they created due to the failures of both parts.

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Tl-the contact owns a 2007 Mercury Mariner Hybrid. The contact stated that while driving approximately 65 mph, the vehicle stalled as the check four by four, service brakes, and pull over safely warning light illuminated. The vehicle was not diagnosed or repaired. The contact mentioned that when the brakes was depressed, the vehicle jerked forward as the traction control warning light illuminated. The vehicle was taken to an independent mechanic but the failure was unable to be diagnosed. The manufacturer was not notified of the failure. The failure mileage was 65,000. Ss.

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Just after starting my car and driving down my street at ~5mph, there was a warning symbol (red triangle) and then message saying "stop safely now. " the vehicle then lost power steering, and power to the engine. I restarted the car and made it ~100ft and the same thing happened again. This also happened several times previously on the highway traveling ~65mph and with the same message "stop safely now" message appeared and immediately lost all power to steering and the engine. I went to the Ford dealership and was told to replace the hybrid coolant pump and blend doors and this fixed the problem for several months until today. I had also just taken the vehicle into the dealership for a recall on the power steering. This loss of power and ability to steer is extremely dangerous! this needs to be recalled!.

My vehicle was part of the nationwide recall by Ford this summer. As instructed, I went into the dealership and my car was "given the fix". Not 1 later my power steering in my car has completely gone out. It is very difficult and dangerous to drive my car. I brought my car back to the dealership and was told that my car had already been diagnosed and "fixed" under the recall, so there was nothing further they could do. My car is actually doing the thing that the recall warned about and they sent me away. It has been 4 months, I feel like I take my life into my hands when I drive my car and Ford takes no responsibly.

As I was driving down the freeway, my Mercury Mariner Hybrid displayed a "stop safely now" sign on the control panel. Not even a minute later, the car began to shut down and I had to manuever get off the freeway. When I parked the car, I sat for a moment and then the car started right up. I drove another few miles and it displayed the same message and then stopped. It started again and then did the same thing again.

I was driving my '07 Mariner Hybrid on the NJ turnpike at freeway speeds when the red triangle & message "stop safely now" appeared on the dash. The propulsion system stopped and I was able to navigate off to the shoulder and bring the vehicle to a safe stop. Having an immediate loss of power while traveling on the turnpike was very scary and I felt unsafe knowing that I didn't have any options but to exit the freeway immediately. This could have resulted in an accident. After letting the system sit for about 20-minutes I started the vehicle and resumed my travel. Same error message and loss of propulsion happened again, and this time I navigated the hybrid to a Ford dealer in NJ. It's very scary to be traveling at highway speeds and then a second later not have any propulsion. This could be handled much better and I recommend the engine continue to perform so that I can safely exit the freeway with more time.

I was going down the expressway when I got a warning and a message telling me to safely stop the vehicle, and I lost power down to a crawl. I took it to the dealer and they said this wasn't covered by the extended warranty I purchased even though they said it was part of the power train . I even called Ford customer service warranty division and they said it wasn't covered but if it was recalled they would refund repairs with receipt. . I looked online and there are lots of complaints of this part going bad and replaced by a updated version that will hold up better for this gas/ele. Motor. I believe they should recall this part and cover it upon replacement. The cost estimate was $670!.

Tl- the contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving 65 mph, the vehicle stalled on several separate occasions without warning. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 74,000. Rvk.

This would be the second un-warned total loss of power on a freeway. Having coasted out of traffic on the first unwarned engine / propulsion system shut-down in fast-moving freeway traffic, managed to find wide-enough section of outside shoulder to come to a stop. But being stuck in 10pm darkness on a narrow shoulder was too dangerous to consider remaining there. Once stopped, I shifted the transmission to park, cycled ignition off then to start engine restarted, dash warning lamps came on- then cycled off normally, engine ran smoothly. Note: the only way to attempt to restart the hybrid drivetrain is to shift the transmission into park . . It doesn't work in neutral . . And there was no way I was going to try to put the trans in park in 72-75 mph freeway traffic in 10pm darkness. Accelerated moderately into merging lane, entering gap in n/b traffic to re-enter I-5 traffic hoping to get past sr-2 to more-familiar exit within 2 minutes, and at speed ~ 55 mph drive train died again (same warning tone and light. . . And same "too little too late" stop now warning text). Again had to hunt for a wide-enough section of outside shoulder to stop and take stock of dangerous situation. Shut off engine, moved trans into park tried restart - again, engine started and settled to normal operation - no warning lights remained on. Able to re-enter traffic and transition off I-5 fwy. . . But only escape was to another freeway (sr-2). Kept speed below 45mph on that freeway until able to exit freeway. This was the second un-warned total loss of power on a freeway.

This would be the second un-warned total loss of power on a freeway. Having coasted out of traffic on the first unwarned engine / propulsion system shut-down in fast-moving freeway traffic, managed to find wide-enough section of outside shoulder to come to a stop. But being stuck in 10pm darkness on a narrow shoulder was too dangerous to consider remaining there. Once stopped, I shifted the transmission to park, cycled ignition off then to start ? engine restarted, dash warning lamps came on- then cycled off normally, engine ran smoothly. Note: the only way to attempt to restart the hybrid drivetrain is to shift the transmission into park . . It doesn't work in neutral . . And there was no way I was going to try to put the trans in park in 72-75 mph freeway traffic in 10pm darkness. Accelerated moderately into merging lane, entering gap in n/b traffic to re-enter I-5 traffic ? hoping to get past sr-2 to more-familiar exit ? within 2 minutes, and at speed ~ 55 mph ? drive train died again (same warning tone and light. . . And same "too little too late" stop now warning text). Again had to hunt for a wide-enough section of outside shoulder to stop and take stock of dangerous situation. Shut off engine, moved trans into park tried restart - again, engine started and settled to normal operation - no warning lights remained on. Able to re-enter traffic and transition off I-5 fwy . . But only escape was to another freeway (sr-2). Kept speed below 45mph on that freeway until able to exit freeway. This was the second un-warned total loss of power on a freeway.

Travelling on illinois I-55 south early in the morning. About 2 miles north of us highway 6 exit car lost power and I noticed "stop safely now" message. I pulled off to side of road. Car started right up. I went about a 2 miles and car did the exact same thing. I was real close to the golf course and made it there. No problems on the way home or since. Car never acted or sounded ?funny?. Car repaired by local Lincoln Ford dealer. They said they replaced an engine coolant pump ($695 including labor and taxes) that is unique to hybrid. They said I was the third hybrid this week-end--probably had something to do with cold weather. Coolant pump has a different design so they may have had original design problems.

A "stop safely now" warning message came on when I was driving on the freeway at 60 miles per hour. The car immediately lost power and became difficult to steer. I pulled over to the right shoulder as safely and quickly as possible. This has occurred multiple times.

Car would not move at all after coming to a stop when making a left turn in the middle of an busy intersection. With the car idling at 1000 rpms, it would not move when I pressed the accelerator. I had to shut the vehicle down completely, restart it, and then it would move forward only if I pressed the accelerator immediately after restarting. If traffic did not allow immediate travel, the car would not move forward as previously described. If you could not proceed immediately this cycle would continue multiple times. This has happened on over 30 separate occasions with this vehicle. This problem caused multiple safety risks from side or rear end collisions.

Second unwarned total shut-down of all power on roadway - this one just 17 days after repairs and reprogramming by Ford dealership following first instance, which cut gas engine and electric motor power while traveling on los angeles freeway. This power shut-down occurred while trying to pull from parallel park spot onto busy blvd - lost all power 2 feet into traffic, able to roll back into curb before traffic reached me around semi-blind curve. After the first in-use failure on 5-17-10, I simultaneously reported the malfunction to Ford customer relations (case# 1432331380), and presented the vehicle for repair to cerritos [the following quotes from text of service record]; tech performed `eec test, revealing fault-codes: b1239, p1a0c and p0562. The tech also "found TSB (tech service bulletin) 07-25-12 with concern resolution" & he "contact[ed] Ford technical service hotline with concern. " the tech "replaced the auxiliary airflow mode door actuator and reprogrammed the traction battery control module to latest calibration 8m64-10b687-ag. Final eec test passed. " I was also informed that the part number for the replacement `airflow mode door actuator' differed from original, so the component has apparently been re-designed - but neither my wife nor I have received warnings from Ford that updates/repairs were recommended on either of our 2008 Mariner Hybrids. This originally smelled like a `silent recall' to me. . . But this doesn't even rate as a `recall', because the work performed did not prevent the second occurrence of the equivalent malfunction just 17 days later. This is a totally unacceptable failure mode for any consumer transportation vehicle, because it occurs without warning, and leaves the driver completely defenseless, and with severely-reduced response options.

On December 30, 2006 my car stalled and the dash error message referred to a mecp pump. I had that part replaced with an amazon part before the recall, it is also faulty. The safety recall is, 142s19, from Ford. Cars stall because of a faulty mecp part. I tried having the part replaced by a Ford dealer. The dealer refused and to make matters worse they posted online that they made the replacement. That is a lie. Ford customer tried to get the dealer to cooperate but they told they cannot make a dealer honor a recall. Please help.