Table 1 shows one common seats related problems of the 2000 Mercury Marquis.
| Problem Category | Number of Problems |
|---|---|
| Front Seat Head Restraint problems |
Headrest does not pull up high enough to be placed behind head, it will only reach to the base of the skull. Consumer feels this is unsafe because headrest must be directly behind head, not the neck. The consumer stated that; per owners manual, the head restraint is to be properly adjusted by lifting the head restraint so that it is located directly behind your head.