Two problems related to brake disc caliper have been reported for the 2009 Mercury Milan. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Mercury Milan based on all problems reported for the 2009 Milan.
Filed a complaint about the same issue in July of 2010. In July of 2010, I replaced the brake pads and rotors. I took the car to the dealer to check the calipers as the rear pads on the passenger side were severely worn and the pads on the driver's side were fine. Dealer indicated the calipers were fine, but had no explanation for the uneven wear. I also contacted Ford directly and they did not have an explanation as to why the pads would wear so unevenly. Back brakes began pulsating again at 44,000 (only 20,000 on pads). I again replaced the pads and rotors as the passenger side was completely worn and driver's side was less than ½ worn. Drove 15 miles and brakes on passenger side were smoking. Towed car on a flatbed to independent mechanic who said passenger side caliper wasn't working. The rotor was warped from the heat, the brand new pads were scorched and the mechanic advised it was a good thing the car was towed to the garage as it was a good chance the area would have caught fire. He replaced the calipers on both sides, the brake pads and turned the rotor on the passenger side. The pads and rotors only had 15 miles on them. The vehicle is on it's 3rd (4th if you count the pads with 15 miles on them) set of pads and rotors and the second set of calipers. This should not happen on a car with 46,000 miles.
I own a 2009 Mercury Milan. I brought it in to the dealer on February 4 2010. The complaint was that I was hearing a noise upon braking in forward or reverse. The dealership said that they found the noise. The brake pads in the rear brake caliper were sliding back and forth in the bracket. I was advised that this should not be happening but , it is ok to take the vehicle and drive it this way. I asked what should be done to correct this. They said that they did not know how to fix this problem and had to notify Ford to find out. This has been over a week ago. I have called the dealer back several times. They assured me they would get back to me by the end of the day. That still has not happened. I do not feel safe driving this vehicle. It is still under warranty. How should I move forward on this matter.