Door problems of the 2010 Mercury Milan

The contact owns a 2010 Mercury Milan. After the vehicle was parked, the interior door handle would not open the door. The contact had to exit through the passenger side door or manually restart the vehicle. An unknown dealer was contacted, but the vehicle was not diagnosed. The vehicle was previously repaired for the same failure. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was approximately 76,000.

The contact owns a 2010 Mercury Milan. While parked, the front driver side door handle fractured. As a result, the contact was unable to exit the vehicle. The vehicle was taken to a dealer who diagnosed that the handle needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,600.